Me and the missus stayed here for two nights in mid April whilst attending a wedding. After having looked at the website it looked like a good deal but.. well lets just say that you can get cheaper hotels on even better locations in Stockholm.
We arrived early on a Friday and was able to get a room within just a few minutes with was very good since they usually start cleaning the rooms at that time.
The room itself was on the 6th (top) floor with a view out over Nybroviken (which is a must if you stay here, if you get a room in the other direction you will only see roofs). It was a very nice discreet room with about four meters to the ceiling. There was a small three-steps stair from the hallway down to the room itself which had a queensize bed (very soft, which some prefer but I dont) a small table with two chairs, and a desk with a tv, phone and chair.
The TV had a keyboard attached to it that you could use to browse the internet, but the tv itself was so old that we didnt even bother. There was this huge doubledoor window opening up inwards so that you could stand and watch out over Stockholm. It wasnt a regular balcony, more like a french one, but it was still very nice.
The bathroom was immaculate and one of the cleanest ones I´ve encountered at a non top-of-the-line hotel. Everything was spotless including the very enjoyable bathtub.
However I got exeptionally ticked off by their unashamed effort to squeeze out every crown of their guests. They had umbrellas, bathtubs etc, even flashlights(!) around the room and in the closet. Each with a pricetag on. When I pay for a room I dont want it to feel like I´m in a store and that it very much did.
The staff where fairly young, and althou they where very helpful and accommondating they apparently had little knowledge about anything but the basics about their own hotel, its rates and rules. For example. I asked upon arrival if breakfast was included in my room. Yes it was said the gentleman who checked us in. When I wanted to settle my bill after the first night breakfast had still been added to it. When I told the young woman working there what I´d been told the day before she told me that it was a mistake and of course it was included. I asked her to contact her colleagues just in case and get back to me with a definitive answer before we left the day after. She never did. When we checked out the following day (after having had breakfast) they wished us welcome back. Three days later I noticed that they had charged my creditcard for the breakfasts anyway. In the end I wrote them and got my money back but still.
Speaking of the breakfast. It was SEK 170 pp and thats not worth it. It was a very nice breakfast buffet, but I´ve had many cheaper and better buffets at other hotels.
To conclude: If you have to choose this hotel its not a bad stay, but there are other hotels in Stockholm that are much nicer and to a better price. I would wholeheartedly recommend Lady Hamilton in the Old Town.
- Official Description (provided by the hotel):
- Stylish and elegant. Hotel Diplomat is a five star luxury hotel, located on Strandvägen in the city center of Stockholm. Perfectly positioned to explore the green scenery of Djurgården, Karlaplan and the vibrant Stureplan. The unique Art Nouveau palace with stunning views over Nybroviken and Stockholm’s waterfront offers a luxurious hotel experience. ... more less
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- Also Known As:
- Diplomat Hotel Stockholm