Customer service is great.
I was in Stockholm on business for 2 nights, breakfast was advertised to start at 6:30am - and both days none of the hot food or pastries were out until 6:45am. On the first morning not even the coffee was out until 6:45am - and since there is no coffee in the room meant I barely had enough time for a cup of coffee before I had to leave to get to work.
For a hotel that is supposed to be a 4 star I expect better.
- Official Description (provided by the hotel):
- Stylish and elegant. Hotel Diplomat is a five star luxury hotel, located on Strandvägen in the city center of Stockholm. Perfectly positioned to explore the green scenery of Djurgården, Karlaplan and the vibrant Stureplan. The unique Art Nouveau palace with stunning views over Nybroviken and Stockholm’s waterfront offers a luxurious hotel experience. ... more less
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- Also Known As:
- Diplomat Hotel Stockholm