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“Everything was fine except breakfast”

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Radisson Blu Royal Viking Hotel, Stockholm
Ranked #58 of 155 Hotels in Stockholm
Reviewed July 14, 2014

Breakfast was overrun, and to few staff to fill buffet and clean tables. One day we couldnt get a table. The coffee was really terrible and close to undrinkable. Everything else was very nice. Friendly staff, nice swimming pool, great central location.

  • Stayed: July 2014, traveled with family
    • Value
    • Location
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Review collected in partnership with Radisson Blu Hotels
Thank MICHAEL V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Royal Viking H, Director of Sales at Radisson Blu Royal Viking Hotel, Stockholm, responded to this reviewResponded July 21, 2014

Thank you for your feedback and for taking the time to write about your experience.
We apologize you were not satisfied with all parts of your stay. Your comments are valued and will be used to consider improvements in the future.

Kind regards,
Klas F
Director of Sales

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,175 - 1,181 of 3,258 reviews

Reviewed July 12, 2014

We booked this hotel because of location across from Train Station. We were shocked to find the only obvious entry into hotel required carrying heavy luggage down a steep escalator. I searched for another entrance but could not find one. My husband stayed with luggage and I went down escalator to front desk. They sent a porter to help us. From then on, no more nasty surprises. Queen bed was very comfortable, sleep area was small but there was a large entry room where we could open our luggage. AC and free internet worked well. Room service, although pricey was prompt and the food was delicious. Breakfast was plentiful and tasty. Customer service was excellent. They provided advice on sightseeing, booked reservations, helped with printing boarding passes for next flight. And when we were ready to leave,a young man at the front desk offered to carry our bags up the escalator and walked us to the Fly Bus which would take us to the airport.

  • Stayed: July 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Radisson Blu Hotels
Thank 983myrnac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Royal Viking H, Director of Sales at Radisson Blu Royal Viking Hotel, Stockholm, responded to this reviewResponded July 15, 2014

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us. Concerning the escalators, we will talk with the adminstration at the Central Station in order to use better signs to the existing elevators.

We look forward to your next stay.
Kind regards,
Klas F,
Director of Sales

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 11, 2014

The perfect hotel. Located right at the Arlanda Express train station. Walking distance to shopping, sightseeing and metro transportation. Rooms were surprisingly quiet and free from outside noises. A well maintained facility. The free internet is faster than most hotels. The staff was always helpful and very friendly.

  • Stayed: July 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Radisson Blu Hotels
1  Thank williambU4566VH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Royal Viking H, Director of Sales at Radisson Blu Royal Viking Hotel, Stockholm, responded to this reviewResponded July 15, 2014

Thank you for your feedback and for taking the time to write about your experience.
We are delighted to read that you enjoyed your stay with us.

We look forward to your next stay.

Kind regards,
Klas F
Director of Sales

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 10, 2014

Stayed for 5 nights. We arrived very late because the plane from uk was almost 3 hours late. Received very good service even at 2am The hotel is very central next to Main railway station and adjacent to the Arlanda Express from the the airport Breakfast was excellent with loads of choice with fruit meats cheese and some excellent salmon and ran for a good period from early to at least 1030am which is good for both business and people on holiday room was spaciousl and very clean and well serviced This is an excellent hotel and would highly recommend it

  • Stayed: July 2014, traveled as a couple
    • Value
    • Location
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    • Cleanliness
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Review collected in partnership with Radisson Blu Hotels
1  Thank Raymond W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Royal Viking H, Director of Sales at Radisson Blu Royal Viking Hotel, Stockholm, responded to this reviewResponded July 15, 2014

Dear Raymond,
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us.

We look forward to your next stay.

Kind regards,
Klas F
Director of Sales

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 9, 2014

The local of the hotel is perfect , just beside the central station, near the old city ( we can go by foot) and the pedestrian street.All the public transportation are near the hotel .We took the train easily to spent a day out in 2 castles. ANd near the hotel there are many restaurants.

  • Stayed: June 2014, traveled with friends
    • Value
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    • Service
Review collected in partnership with Radisson Blu Hotels
Thank Silvoca
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Royal Viking H, Director of Sales at Radisson Blu Royal Viking Hotel, Stockholm, responded to this reviewResponded July 15, 2014

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us.

We look forward to your next stay.

Kind regards,
Klas F
Director of Sales

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 9, 2014

They did well in the transformation of this hotel to a Radisson Blu property. It's modern, clean, and comfortable. It's significantly better on the inside than you'll expect from the outside. The location is terrific, the staff was very helpful, and the breakfast is amazing.

  • Stayed: July 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Radisson Blu Hotels
Thank Jack T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Royal Viking H, Director of Sales at Radisson Blu Royal Viking Hotel, Stockholm, responded to this reviewResponded July 15, 2014

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us.

We look forward to your next stay.

Kind regards,
Klas F
Director of Sales

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 9, 2014

Excellent hotel. Not cheap, but worth the money. Excellent location at the Central station is the major strength in my opinion. Room was clean and with a lot of space. Great breakfest buffet. The Skybar was the only downside: extremely pricy drinks.

  • Stayed: July 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Radisson Blu Hotels
Thank Tim De C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Royal Viking H, Director of Sales at Radisson Blu Royal Viking Hotel, Stockholm, responded to this reviewResponded July 15, 2014

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us.

We look forward to your next stay.

Kind regards,
Klas F
Director of Sales

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Radisson Blu Royal Viking Hotel, Stockholm

Address: 1 Vasagatan | P.O. Box 234, Stockholm 111 20, Sweden
Phone Number:
Location: Sweden > Stockholm County > Stockholm > Norrmalm
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#15 Family Hotel in Stockholm
#27 Romantic Hotel in Stockholm
#28 Business Hotel in Stockholm
#42 Luxury Hotel in Stockholm
Price Range: $126 - $308 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Radisson Blu Royal Viking Hotel, Stockholm 4.5*
Number of rooms: 459
Official Description (provided by the hotel):
Attractive Atrium Hotel located downtown, adjacent to Central train station, airport express trains, World Trade Center & Old Town. ... more   less 
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Also Known As:
Radisson Blu Royal Viking Hotel, Stockholm Hotel Stockholm
Radisson Stockholm
Stockholm Radisson

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