We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great food, great customer service”
Review of Gilda's Rum

Gilda's Rum
Ranked #600 of 3,044 Restaurants in Stockholm
Cuisines: Cafe, European, Healthy, Swedish
More restaurant details
Restaurant details
Dining options: Breakfast, Brunch, Lunch, Dinner, Outdoor Seating, Seating
Neighborhood: SoFo & Medborgarplatsen
Description: http://www.spottedbylocals.com/stockholm/gildas-rum
Ghent, Belgium
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
“Great food, great customer service”
Reviewed May 9, 2014

Gilda’s is a nice place to go for coffee and cake. When I got there it was very busy and there wasn’t much place to sit. The cake was very good and there’s a large collection of different cakes to choose from. Most of all I have to praise the staff. When I paid there was a mistake. This as much my fault as the girl behind the bar. We both didn’t notice the mistake and it was only 10 minutes later when I realized something was wrong. There was absolutely no way I could prove that I didn’t receive enough money back. The two girls behind the bar however made no problem of it and started counting the money in the cash register. This was while they were very busy with a lot of people wanting to order at the same time. The discover a mistake was made, gave the money back and apologized.
Even the best and most exclusive restaurant makes mistakes but this willingness to help the customers even when they had their hands full with work makes these employees worth gold. This is customer service as it should be and that alone should be a reason to visit Gilda’s Rum.

  • Visited May 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank TheNudeMonkey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

72 reviews from our community

Visitor rating
    28
    30
    9
    4
    1
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
Stockholm, Sweden
Level Contributor
109 reviews
42 restaurant reviews
common_n_restaurant_reviews_1bd8 40 helpful votes
“great atmosphere”
Reviewed January 30, 2014

great great place for coffee with friends. they have a nice choice of sweet and salty snacks. perfect place for afternoon meeting place with friends.

  • Visited December 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Michalina L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Helsinki, Finland
Level Contributor
30 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
“Great atmosphere, great food!”
Reviewed December 4, 2013

Been here twice and not been disappointed once. Try amazing salads (if all salads were like this, people would be eating more salads). They also make huge toasts (not the traditional ham&cheese, but walnuts, chevre etc.) and serve good variety of coffees, smoothies and juices! You can either sink in one of the comfy sofas in the back or place yourself in front of the window and watch the people coming and going. The terrace is open until it starts to freeze. And dogs are welcome, too!

  • Visited November 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Norriska_A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wuppertal, Germany
Level Contributor
12 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
“Great place for Swedish Fika”
Reviewed August 28, 2013

Great place to have a stop for a fika. Great selection of cakes & coffe! Friendly staff and comfortable seating!

  • Visited August 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Amin N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Level Contributor
36 reviews
23 restaurant reviews
common_n_restaurant_reviews_1bd8 36 helpful votes
“Cosy and kitsch - best brownie I've ever had”
Reviewed April 2, 2013

Full review along with other Stockholm restaurants here: http://www.thecutlerychronicles.com/2013/04/eating-in-stockholm.html

Excerpt: 'We found a great little place to fika on the island our hotel was on, Södermalm. Gildas Rum was packed full of clientèle when we entered, but we managed to nab two armchairs and a little table in a cosy corner of the room. The décor is stylishly kitschy, with muted red and gold tones and the bookshelf pattern on the wallpaper and those comfy armchairs lend the feeling of an old-fashioned reading room. The counter was heaving with home-baked goods of which I decided upon a square of brownie. And hands down, this was the best brownie I’ve ever tasted – gooey, deliciously dark, speckled with chunks of walnuts and topped with some sort of chocolate cream. It went perfectly with yet another very good coffee. An excellent venue to rest weary feet after a day of meandering across the city.'

  • Visited March 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank TheCutleryChronicles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers who viewed Gilda's Rum also viewed

Stockholm, Stockholm County
Stockholm, Stockholm County
 
Stockholm, Stockholm County
Stockholm, Stockholm County
 
Stockholm, Stockholm County
Stockholm, Stockholm County
 

Been to Gilda's Rum? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing