We visited Stockholm for a very short visit during a recent cruise. We did the rooftop tour in the morning, and our guide strongly recommended this restaurant. Since I left our Rick Steeves guidebook on the ship, we decided to go with her recommendation and what I remembered from Steeves' hint that daily menus are generally more affordable than a-la-carte.
The first thing I noticed was that not only are the menus printed in multiple languages, the staff can speak them well enough for you to have a meal. I heard English, Italian, Spanish, French for sure, and I think German and of course Swedish. This is definitely a comfortable stop for a tourist who doesn't want to worry about a language barrier.
We were seated immediately by one waiter, but no one came to our table for nearly 15 minutes when a super friendly waitress took our order. As I mentioned, I read daily menus were generally better values, so we each ordered the daily menu with slightly different items.
The appetizers came out relatively quickly after we ordered and were quite delicious. I was skeptical of the reindeer sausage because it resembled a slice of bologna, but it had excellent flavor and paired well with the horseradish sauce.
15 minutes after our appetizer plates had been cleared, the original waiter delivered fresh silverware for our main courses. We wrongly assumed our order was coming soon. I should point out we weren't in some corner; we were literally next to the front door and were passed frequently by wait staff helping other customers. 15 more minutes later a third server (possibly a manager) came to seat some new customers when he asked if we were waiting for our desserts. We said we hadn't received the main course yet, and he returned in about 20 seconds with it. That of course means it had been prepared and sitting forgotten on a counter somewhere. The reindeer filet had a good taste but was cold. My wife asked if it was intended to be served cold, and the server said of course not and offered to re-heat it for us. By this point we had been in the restaurant nearly 50 minutes, and we were afraid to let our plates leave our sight again since the return-to-ship time was rapidly approaching.
Despite the coldness of the meat, the flavor was good, and the potato dish maintained enough heat to let off a little steam. They weren't going to let us be forgotten twice, and our dessert was out less than a minute after we finished our main course. It was truly heavenly, and it's a shame our enjoyment was tempered by the service mix-up and our hurry to return to the ship.
After dessert I stood to pay the bill, at which point the possible manager knocked a significant chunk off the bill without my asking for it. I really felt the service was normally fine in general, but we got lost in the shuffle when the waitress who took our order went off somewhere else. We never saw her again.
Even with the steep discount, the bill was about 90 USD, which is more than double what we felt it was worth., I don't know enough about Stockholm to know if that's normal, but the prices were clearly marked so no one gets the blame for that but me. I read the Rick Steeves book later that night and found he recommends places with menus in the 100-150 SEK range; this one was 390 SEK per person.
I'm not going to give a one-star review for a mistake the staff sincerely tried to rectify, but I will offer some advice: first, read the menus posted outside so that you're sure it fits your budget. Second, if the service seems overly slow you might want to inquire about the meal's status to ensure it isn't waiting on a counter somewhere.
We hope to visit for real someday when we're not so rushed and can try to experience the city.
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.