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“A fun and pleasant hotel with a superb location”

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Mayfair Hotel Tunneln
Ranked #3 of 37 Hotels in Malmo
Certificate of Excellence
Reviewed June 6, 2013

I had a good stay here back at the end of Summer 2012 towards the end of our trip to Denmark and south Sweden. It is located in a fantastic location, just a couple of streets away from the train station, which means it is very convenient for day trips (Lund and Ystad are two very good little towns close by). Even Kastrup (Copenhagen's airport) is located less than 30 mins away over the bridge (with regular train services).

The rooms were reasonably sized and gave off a certain old-world charm. Lots of historic memorabilia made for interesting walks around the interior of the hotel, and breakfast was served in the atmospheric cellars and enjoyable. Had no problems with the service either.

  • Stayed: September 2012, traveled as a couple
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Thank Fael
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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335 - 341 of 900 reviews

Reviewed June 1, 2013 via mobile

In the heart of the old town, this old majestic hotel is in a fantastic location. The room was big and clean with beds that could recline with a touch of the button! Very cool! There was no bathtub but its a minor point. The hotel had too many steps to go through to get from the reception to the room and could use some refurbishing. The best part of the hotel is the breakfast which is one of the best I've ever had - including pancakes with caviar!

  • Stayed: May 2013
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Thank Jo N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 31, 2013

This is quite a nice hotel with a lot of character. It is situated very close to the central square and has comfortable although somewhat unexciting rooms. There is a lot of local historical information in the lobby and an anecdote about members of Beatles who were found sitting in the hotel bar in the 60s. The breakfast is good and especially the basement restaurant where it is served is fantastic in its design. There seem to be some issues from other reviewers about its high price - we were actually able to get a family room for around 200 USD so we had no complaints.

  • Stayed: May 2013, traveled with family
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Thank Batuta K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 22, 2013

My wife and I booked this hotel for 5 nights for an event. We compared hotels and prices after arriving in Malmo and found that per night charges were on average 2.5 times higher at this hotel than comparable or better hotels in the same area (one was across the street and was more than 300% less.) Management was inflexible and arrogant about refunding . We discovered that others had the same experience with extremely high room rates for this class of hotel.

  • Stayed: May 2013, traveled with family
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2  Thank L D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMMMX, General Manager at Mayfair Hotel Tunneln, responded to this reviewResponded May 28, 2013

Dear guest

I am sorry to hear that you did not have a pleasent stay with us.

You did indeed pay more than the usual rate, this you did in order to be ensured availability in a otherwise full town.

We do not lower the rates upon arrval, nor do we raise them for the guests that have booked for a lesser rate than the day rate....

I am happy to read that you found an alternative solution and hope that the rest of your stay in Malmö was a pleasent one.

Sincerely

U Storm
GM

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 21, 2013

Small and charming hotel with excellent location near all facilities. The price of 4500,- for a doubleroom is all too much, though. Hopefully this was due to the fact that it was Eurovision Song Contest in Malmø this weekend which is also why I travelled in the first place.Special thanks to the very sweet and helpful lady at the reception:)

  • Stayed: May 2013, traveled solo
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Review collected in partnership with Easytobook.com
Thank Kai N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMMMX, General Manager at Mayfair Hotel Tunneln, responded to this reviewResponded May 28, 2013

Dear guest

Thank you for taking your time to write on tripadvisor.

We did indeed have very high rates during the final of the Eurovision. Our usual weekend rate is an very affordable 1095,- for the de lux room.

I am happy to read that you have a pleasant stay here in our little hotel.

Sincerely


U. Storm
GM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 10, 2013

The location of this lovely old hotel is excellent for arriving by train in the City of Malmo. It has tasteful Swedish/baroque décor such as roll-top desks, opulent gilt-framed mirrors, and chandeliers as well as centuries of history, and a friendly, attentive staff. Our room was located above the former stables of the building and was not without quirks such as step up into the picture-perfect but miniature bathroom and a step down one had to remember if traversing the room in the dark. The included full breakfast buffet was served in the interesting catacomb-like basement of the hotel.

  • Stayed: April 2013, traveled as a couple
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1  Thank createwks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 7, 2013 via mobile

Hotel is very cleen and has very good location. It is located in city center, very close to Malmo central train and bus stations, but it is very quit. In hotel lobby you can listen to classical music and read about history of Malmo and about 700 years old building where the hotel is situated. Hotel rooms are very clean and every room has wi-fi. Breakfast was excellent, with different variaties of food and drinks. Very good 4 stars hotel.

  • Stayed: April 2013
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Thank NANABOKI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Mayfair Hotel Tunneln

Address: 4 Adelgatan, Malmo 211 22, Sweden
Location: Sweden > Skane County > Malmo > Gamla Staden
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites
Hotel Style:
#1 Family Hotel in Malmo
#2 Romantic Hotel in Malmo
#3 Luxury Hotel in Malmo
#3 Best Value Hotel in Malmo
#4 Business Hotel in Malmo
Price Range: $100 - $199 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mayfair Hotel Tunneln 4*
Number of rooms: 81
Official Description (provided by the hotel):
Mayfair Hotel Tunnlen, is an award winning hotel, situated in the absolute center of Malmö. 150m from the train staion, and 50m from the main shopping street. The building dates back to 1307 and is full of history. ... more   less 
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Also Known As:
Mayfair Hotel Malmö

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