Friendly and fast customer service. The room was excellent - clean, comfortable and a basic but nice design. The bathroom was very spacious and had all the necessary amenities. The breakfast has a very good selection.
The hotel is only a 10-15 minute walk from the Central Train Station and is located in the sort of "new" town area relatively close to the Turning Torso.
The only negative is the building construction taking place next door (as of Sept 2013) which results in a lot of noise from 7am until 7pm. But the rooms are quite well insulated so this is minimised to a great extent.
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