After making a reservation at a less expensive but well regarded hotel, I cancelled that and opted to pay significantly more to stay here, thinking it would make for a nicer vacation. It was okay, but disappointing. Service was erratic. We had an ordeal trying to get our room cleaned the first day we were here. It required many calls and much wasted time. On numerous occasions when we telephoned the front desk, nobody answered, which is maddening.
The room was okay, but standard chain hotel fair. The beds were comfortable and made in the Swedish way, which I grew to like. The breakfast buffet was large, but grew monotonous in six days spent here. The food was the same every day. The same heavy, watery scrambled eggs, the result of sitting too long on the buffet. The only other eggs were hard and soft boiled. They have make-your-own Belgian waffles, but no maple syrup (maybe that's a North American thing, but they they offered syrup for our oatmeal at a hotel in Copenhagen and solid it at a grocery near the hotel). All there was to put atop the waffles was jam, Nutella, and whipped cream. Strawberries or some other fresh fruit would have been preferred if syrup wasn't available.
Our room was unbelievablyl inconvenient to access. We had to use two different elevators and walk down endless hallways with poor directions to get there. Our room was isolated on a floor with four other rooms in a different building than the rest of the hotel. Getting there each time was like going through a maze intended to torture travelers. I've never experience anything like that before.
I wouldn't stay here again and next till will opt for a smaller hotel, preferably not owned by a chain.
- Official Description (provided by the hotel):
- Elite Plaza Hotel Malmo is centrally located on Gustav Adolfs torg, surrounded by restaurants and shops. The property was built in the late 1890s and is also known under the nickname "The Riviera" due to the white facade being reminiscent of the Mediterranean. Our hotel offers 116 tastefully furnished rooms with air conditioning which ensures that the room temperatures is pleasant all year round. The hotel is also equipped with a gym, relaxation area, six spacious conference rooms with a total capacity of 250 people and in-house parking garage. Next door you find our popular pub The Bishops Arms. ... more less
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