The hotel itself has been refurbished, and the rooms are smart and modern. As others have commented, the parking is underneath the hotel, and accessible only with a hotel room key, so you have to park out in the street, go in to the hotel, get a key from them, and then park. Unfortunately, I had to wait five minutes for a receptionist to turn up and when she did, she did not feel the need to apologize for the delay. Since there was no Executive Lounge, I was told that I could choose one soft drink and one snack free from the mini-bar (!). Predictably, I was charged for this after I left, and three days after complaining, have still not received a reply.
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