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“Nice stay again”

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Comfort Hotel Arctic
Ranked #4 of 10 Hotels in Lulea
Sweden
Level Contributor
41 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
“Nice stay again”
Reviewed November 11, 2011

My second stay at this hotel this year was last weekend, November 4 to November 6. This time around I had opted for a room with a queen bed as opposed to the room I had last time (with a single bed). The room was adequate in size.

Pros:

* The room with the queen bed I had faced the inner yard - no noise from outside. Didn't have any problems with noise in the room I stayed in last time either and that one faced the street - Luleå is a small town which means not a lot of traffic during the nights (at least not compared to bigger cities like most European capitals for example), and traffic doesn't really bother me while sleeping but if it *does* bother you then the room I had this time facing the inner yard should be a good option, no traffic can be heard at all.

* Staff is extremly polite and friendly. I was able to check in a little bit early, which was nice since I had an appointment in the early afternoon on the day of my arrival (guess this depends on how much guests they have and how quickly the rooms become availble). They also helped me book a cab with a reliable taxi company and this was much appreciated too since I travelled as a single female traveller and needed to feel safe.

* Very neat and clean room, and a very polite housekeeper. Important for me, cleanliness is something I value.

* Nice breakfast. Some people have commented on the coffee in the breakfast room being slighlty subpar, since the machine they use might not make the best coffee in the world and that is possibly the only drawback of the breakfast. It's *not* a huge deal for me though, despite being an avid coffee-aholic, since they also serve complimentary coffee in the lobby 24 hours a day and the coffee in the lobby is nice. The rest of the breakfast is good for a hotel in this price range. Various breads, spreads, cold cuts, fresh fruit, yoghurt, cereal etc plus some hot dishes as well (sausages, scrambled eggs, bacon and my personal favourite - the pancakes).

* LOVE the location with the closeness to all communications such as long-distance buses, railway and airport bus. No noise from the railway either during the night, and the hotel is just opposite the railway. I much prefer this location over some of the others that are adjacent to some bars. Like stated previously, the traffic doesn't bother me in this spot - good windows and a small town with little traffic helps perhaps. I *am* much more bothered by drunk people leaving night clubs and pubs and therefore this one is in a much better spot than the hotels that are adjacent to the local pubs and nightclubs for me. If you want to go to the pubs, restaurants etc in town they are still close enough to be within a very short and easy walk. Luleå is after all a fairly small town.

* wireless was free and worked well in this room too.

For a three-star hotel, this is a gem! If you expect a luxury five-star hotel, you'd be disappointed but since there aren't any five-star facilities in town anyhow, this is a good choice.

Will be spending a night this weekend at a different hotel in town (as a part of an entertainment package where we weren't able to choose which hotel to stay at for a particular event and price) and it'll be interesting to see if it matches this one or not.

  • Stayed November 2011, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank maxisweden
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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249 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Madrid
Level Contributor
19 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed September 27, 2011

This is a nice, small hotel in the "down town" of Lulea, close to the bus and railway stations. My room was not too big but I have no complaints. Nice bed and decent breakfast.

  • Stayed September 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank srfogg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rovaniemi, Finland
Level Contributor
65 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed July 11, 2011

The hotel is located just 10 minutes walk away from the centre of the town. This is convenient although it is difficult to find an eatery later in the evening. The hotel didn't have anything for vegetarians. The room was small but adequate. The breakfast was good (except for coffee - unexpected in Sweden!) but the breakfast room set up in one corner was not particularly functional.

  • Stayed July 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank saivayrynen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Helsinki, Finland
Level Contributor
154 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed July 10, 2011

Stayed for one night as a couple. The service was good, but the hotel has no parking, which led us to driving around a little before we found a place. The room was very basic but had all necessary services. We had a look at the restaurant menu, but there was nothing for vegetarians, so we had to go out for dinner.

Breakfast had all the standard buffet items and it was good. However, the coffee was some horrible instant coffee! It is difficult to understand why, since coffee in Sweden is typically very good.

Wireless worked well and overall this was an average hotel. If you get a good deal and do not want any luxury, this is ok.

  • Stayed June 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank LPekkala
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Espoo, Finland
Level Contributor
258 reviews
136 hotel reviews
common_n_hotel_reviews_1bd8 147 helpful votes
Reviewed August 8, 2010

Very adequate hotel with clean modern rooms and quite affordable prices. A wireless internet connection was available. The hotel was a typical spiritless chain hotel with no surprises (both in good and bad). The location is ideal for people travelling by train, but it's a bit aside from the city center. Well, that can be a good thing, too. The location is quite quiet and especially the rooms facing the courtyard offer peaceful sleep.

  • Stayed July 2010, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jellona
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Level Contributor
26 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed February 9, 2009

Our room was nicely refurbished and the bed was very comfortable.
It was good to get inside the hotel as the weather reached minus 20.
The staff were very friendly. and the breakfast was ok

Stayed February 2008
Helpful?
Thank Adam1980
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Helsinki
Level Contributor
25 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed July 20, 2008

This hotel is pretty lousy. On the web site are shown nice pictures that do not correspond to reality. There is no whirpool anymore and the sauna is in pretty bad shape. Room pictures are those of renovated ones but most of the rooms have not been redone and are in bad shape.
We booked a larger room since we were 3 (2 adults, 1child) but got a small crapy room because they had messed up in their reservation procedure.
The younger receptionnist was very friendly and helpfull but the older one was totally lacking service mind.
Look for a better hotel. This one definitively does not offer value for money!

  • Stayed July 2008, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank keentraveller92
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Comfort Hotel Arctic

Property: Comfort Hotel Arctic
Address: 82 Sandviksgatan, Lulea 972 34, Sweden
Location: Sweden > Norrbotten County > Lulea
Amenities:
Bar / Lounge Beverage Selection Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #4 of 10 Hotels in Lulea
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Comfort Hotel Arctic 3.5*
Number of rooms: 94
Official Description (provided by the hotel):
A warm atmosphere greets you as soon as you walk in the door. With the city just around the corner, close to shopping, entertainment and culture makes the hotel a perfect choice both for work or a leisure weekend. ... more   less 
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Also Known As:
Best Western Lulea
Best Western Luleå
Luleå Best Western

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