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Quads, Canines, and Northern Lights

We booked two tours with Luleå Travel during our recent trip in December - a dogsledding tour and... read more

Reviewed December 14, 2019
72tessal
Excellent Service and wonderful experience

We have booked a trip with Luleå travel: Northern Light tour but the weather was not at our side... read more

Reviewed December 14, 2019
boeywong2
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Reviewed January 5, 2020 via mobile

We booked both husky tour near Lulea and Sami tour near Jokkmokk. Clear and accurate info via the email and we enjoyed to nice tours with very passionate and friendly hosts. All details matched the description and our expectations exceeded. Highly recommended tour agency.

Date of experience: December 2019
Thank peterpB7913RR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NadiaKadi, Guest Relations Manager at Lulea Travel, responded to this reviewResponded January 7, 2020

Dear Peter! Thank you for your review! We are happy that our tours met your expectations in all points! And even exceed! We hope to welcome you again some day as there are much more experiences waiting to be explored here in the north! Thank you for booking with us!

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Reviewed December 14, 2019

We booked two tours with Luleå Travel during our recent trip in December - a dogsledding tour and the Northern Lights tour. This was all easily faciliated with Nadia in the office, who was very helpful and responsive to our emails, and who we felt genuinely wanted us to have a good time. She was even proactive in contacting us in relation to likely weather conditions impacting our selected tours.

On both occasions, the guides (Kaiu and Rick respectively) picked us up directly from our accommodation, even though we were not staying at a hotel. We felt very well looked after on both tours and there were no language difficulties whatsoever, even though we spoke no Swedish!

As a side note, our dog sled tour turned into a quad bike tour (still pulled by the dogs) due to the lack of snow. Nadia contacted us weeks prior about this and was kind enough to offer a full refund if we would rather not proceed. We decided to go ahead and had #noregrets because we had an absolute ball with the doggos!

Date of experience: December 2019
Thank 72tessal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seaside66809059569, Guest Relations Manager at Lulea Travel, responded to this reviewResponded December 16, 2019

Thank you for those heartwarming words! We are really glad that you enjoyed your stay!
You have been great guests! We are happy that accepting to go on a dog sledding tour by quad turned out to be so much fun for you! Your spontaneity in booking the Northern Light tour on short note was rewarded even if the forecast was not promising which you even knew about! You are just one more example proving that sometimes it's worth taking the risk! Thank you for joining our tours and we hope we will welcome you again in future!

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Reviewed December 14, 2019

We have booked a trip with Luleå travel: Northern Light tour but the weather was not at our side. The night was cloudy when we go out but we had an amazing night. Our guide - Rick and ‘Yuan’ are very nice and caring. When we are out, my kids felt very cold and they gave little heat pad to them. Throughout the journey, they share with us many story,told us about the how northern light and other interesting facts. We ended our trip by the fire drinking coffee and eating cookies. It was a great experience for us and kids.

The other thing which I would like to call out is their great service and support. I was supported by Nadia. She is extremely helpful where she provided me with lots of useful information which helped us to choose the activities available.Appreciate for her help! I would strongly recommend Lulea Travel to my friends. :)

Date of experience: December 2019
Thank boeywong2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seaside66809059569, Guest Relations Manager at Lulea Travel, responded to this reviewResponded December 16, 2019

Dear Elaine! Thank you for the nice words!
We are happy that you enjoyed our Northern Lights tour even without them showing up! It is important for us to create a wonderful and unforgettable event for our guests in any case!
We are glad that you felt supported by us all the way which is one of our first goals - making our guests feeling comfortable already at home while planning their activities.
We would be happy to welcome you and your family again one time in future, your friends are very welcome as well to contact Luleå Travel for creating an unforgettable stay here in Luleå and Swedish Lapland!

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Reviewed December 3, 2019

We originally booked the snowshoe northern lights tour, but there was not enough snow so they offered us to change to the car tour instead. Rick was an amazing guide, he made sure we were not too cold, showed us the best spots, and not only taught us about the physics behind the northern lights phenomenon, but he also explained us the old legends about them.

It was a very nice evening, and we will definitely repeat again!

Date of experience: November 2019
Thank 750paub
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Seaside66809059569, Guest Relations Manager at Lulea Travel, responded to this reviewResponded December 17, 2019

Dear Pau! Thank you a lot for the nice review! And thank you even more for the beautiful pictures of the Northern Lights that you could catch on your Northern Lights tour! They are really awesome! We really welcome you back in future - together with your talent for nature photography! Maybe the next time on a Northern Lights snowshoe walk!

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Reviewed April 23, 2019

We did amazing Icebreaker tour with Craig and it was great - he told us all the history about North of Sweden and other interesting facts.
The Icebreaker alone was an amazing breathtaking experience that I would and am going to recommend to all of my friends.

The second trip was to chase the Northern lights. But unfortunately the weather was against us - but our guide Fredrik prepared and give us an option to choose another plan that we could go watch the very cloudy sky in the National Reservation where we walked on skishoes - sitting by the fire in the middle of winter, drinking tea right from the fire and talking about the beauty of Mother Nature - another great experience!

Date of experience: March 2019
Thank akcinaj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dirk K, Owner at Lulea Travel, responded to this reviewResponded April 24, 2019

Great to hear from you and big thanks for sharing your feedback regarding the Icebreaker tour and our Northern Lights tour! We are happy you enjoyed both experiences and appreciate the alternative program offered for the Northern Lights tour due to the cloudy weather. We work with experienced outdoor guides who love to talk about local history and nature. Thanks again for your nice words and welcome back!

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