I stayed in Kiruna 2 nights in October. I had few incidents upon check-in, however, they made sure my stay there would make me forget the incidents. And they managed it. The service is great, the hostel is simple but still very good for a hostel. Everything was clean, and everyone there was really nice. I would definitely recommend this place to anyone. Its location is perfect, Kiruna not being too big you can easily walk everywhere. Having the grocery store beside is definitely a plus too. If you are going to Kiruna, don't bother paying an expensive hotel room, the hostel is just as cosy.