A fantastic way to spend a couple of hours. Found it very peaceful and relaxing riding in the train, viewing the beautiful countryside (good view of Lake Rotorua) while listening to the commentary. Staff were very helpful and friendly, and it was good to find out about the history of the area and of the railway. Facilities were very good, and train cabins are fantastic to travel in. All members of our party, from 3 year old to 40 year old, loved it. Would definitely recommend this.