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“Pleasant Stay with Great Choice for Breakfast and Dinner”

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Malpas Hotel & Casino
Ranked #4 of 4 Hotels in Catalkoy
Cardiff, United Kingdom
Level Contributor
161 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
“Pleasant Stay with Great Choice for Breakfast and Dinner”
Reviewed April 17, 2014

Pleasant comfortable Hotel with good service and pleasant staff. The rooms were very comfortable and roomy. The dinning area was very pleasant with good service and excellent choice of food for Breakfasts and Evening Meals. We enjoyed our Stay

Room Tip: Rooms with mountain views have the sun on a Winter stay
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  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank morrispaul10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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867 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (288)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Hungarian first
  • Italian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 16, 2014

We visited the malpas last year 2013 April, and we arrived very late in the evening with a very tired 2 year old, we were taken to our room and were instantly disappointed that they had allocated us a small room with a double bed and were going to bring us up a zed bed for our daughter - I instantly complained stating it was no good, we'd paid full price for our little girl and expected a real bed for her. They attempted to fob me off with an excuse of that's all they had but I fought my corner and pointed out the picture on the website of the rooms with a double and a single bed. We got one. The view was nothing spectacular but as long as we had decent beds we were happy. We were given stale sandwiches on arrival as it was late and presumably it's all they had. The doors and balcony doors are not child safe so we used chairs to prevent our 2 year old coming to harm. The staff were friendly and the buffet food was lovely. Breakfasts were full of choice, the freshly cooked omelettes are amazing. The pools were both ice cold. The maid service was ok, we got towel swans only on our 2nd to last day so I guess that was for tips, the hotel is not to far from a supermarket that sells the same water they supply in the mini bar so we just kept rotating them in the fridge. Yr very isolated tho, we luckily had no issues getting around as my dad lives just up the hill and he took us everywhere but we'd have struggled getting around otherwise. Think next time ill listen to my dad and stay at the pia bella. The malpas is lovely but I wouldn't return as it wasn't really ideal for young families :)

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Yvette M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tehran
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed April 16, 2014

this is one off the first class hotel in this area . big room with a big view and also light night music
i was there two years ago and although the hotel is far from the see but it was very nice ,remember you do not expect night life and activity in this region

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank hmosh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Southwold, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed April 16, 2014

We stayed here for a week, the staff were lovely, extremely helpful and had a sense of humour, our room was spotless and very well equipped. The food was really good, a huge variety to suit all tastes, fresh and appealing, the wine in the restaurant was inexpensive and good. At some point we were asked if we had any complaints, and I asked if the music being played at the poolside could be changed as it was awful and far too loud, (most of the other guests agreed) and within minutes a gentle Turkish music had replaced it, first class service in helping us to relax and enjoy the sun by the pool. The Malpas do need to make sure that they let guests know when it is a 'women only' session in the Turkish bath, we nearly had an embarrassing moment !!You do need to hire a car to get the best from your week here, we took off and visited both West and East as far as the panhandle and Famagusta, the roads are now excellent and hardly any traffic. I would not hesitate to recommend the Malpas and we had a wonderful week.

Room Tip: We had a room at the end of the building which faced both the mountains and the sea, that is the per...
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  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Jilly B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Harlow, United Kingdom
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed April 14, 2014

This was my first time to this hotel and I'll defiantly go back.
It was always kept spotless and very well maintained. It is a nice modern hotel with a lot of seating area inside and outside. The beach wasn't very good, just concrete and decking. Highly recommend hiring a car if you stay malpas it's about 15 mins drive away from kyrenia, there's no where just outside the hotel were you can walked to. The food is superb!

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Orient1994
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
london
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed April 13, 2014 via mobile

I have a bungalow 10 mins from the hotel and thought I'd book myself and the wife in for 2 nights of 5 star luxury.
On arrival we checked in and a porter took our case,lovely we thought let the pampering begin as we were led to a mini bus and driven away from the main building to a still under construction block full of scaffold and workman. We were shown to our room and the porter left,sadly the smell in the room didn't a heady mixture of damp,cleaning produces and paint.I opened the patio window onto the balcony to find an unkept garden and what looked like a redundant water feature. We trudged back to reception to complain only to be told that the hotel was full sorry,after further discussions we were offered a bungalow,put back in the minibus and driven passed the first rooms location to a row of bungalows ( with an upstairs go figure that one ). We then return to reception and told the manager we wanted to be in the main hotel with our friends who also booked a 2 night stay, no no no we are full you can't stay in the main hotel, ok I say that's fine can we book out the get a refund please manager walks out the back then walks back and says ok give them the room next to their friends.
The room: nice size room descent bathroom water hot and shower powerful, TV had 1 English Channel but like ever other channel it was like watching a blizzard, a general problem as our friends set was the same, no air conditioning working in the room apparently it's to early in the season as the Turkish guests find it a bit chilly still, it was suggested that we left the balcony door open all night to cool the room.
Staff: Friendly and helpful except management and the dolled up ones on reception ( Sheila was lovely ).
Bar/Food: Bar had ever spirit under the sun however only 3 bottles of Carlsberg that wasn't being restocked until next week. Order 2 meals in the bar and waited 45 mins for what turned out to be below average burgers despite the mouthwatering description on the menu. The restaurant was spacious and the staff attentive The food was buffet style and plentiful but bland and not international.
Pool: Clean plenty of beds,brollies and towels staff again excellent.
Spa: Best bit of the stay nice. Indoor pool area steam,sauna and haman all free to guests, treatments reasonably priced don't get sucked into buying produces after.
Checkout: We checked out smoothly however our friends where held for over an hour trying to get their passport back which was being kept until they cleared their bill as the hotel insisted they hadn't payed dispute being given the voucher and receipt provided by Travel Republic whom we'd both booked through via Trip Advisor several international phone calls at our cost and the situation was resolved admin problem apparently no apology from the hotel.
In summary the hotel is 3 star at best and looking tired staff great, management surly and food disappointing don't be fooled by the glitzy website there are better on the island and cheaper lower starred hotels that beat the Malpas.

Stayed April 2014, traveled as a couple
Helpful?
6 Thank bully66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed April 13, 2014

my wife and I have just returned from a week at the Malpas and it was wonderful . Nothing was too much trouble for the staff, the food especially the desserts were amazing. We rented a car for very little cost and toured the area. The cost of the holiday could not be faulted and we will certainly go again. My only repeat only was that there was not coffee/tea making facility in the bedroom

Room Tip: we had a sea view but never got the sun on the balcony but the many comfortable chairs scattered ar...
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  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank geofffromstockton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Malpas Hotel & Casino

Property: Malpas Hotel & Casino
Address: Cesur Sokak No: 4 | KYRENIA, Catalkoy, Cyprus
Phone Number:
Location: Cyprus > Kyrenia District > Catalkoy
Amenities:
Bar / Lounge Beach Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #4 of 4 Hotels in Catalkoy
Price Range (Based on Average Rates): $
Hotel Class:5 star — Malpas Hotel & Casino 5*
Number of rooms: 194
Official Description (provided by the hotel):
The Malpas Hotel & Casino is an exclusive 5* Luxury Resort nestled in a quiet corner of Cyprus overlooking the Five-Finger Mountain range and the beautifully tranquil Mediterranean Sea. Complementing a stunning location, The Malpas Hotel & Casino is the perfect destination for romantic getaways - family leisure breaks - or ideal for functions and conferences. Malpas Hotel & Casino offers state-of-the-art facilities and incorporates luxurious modern amenities in its all-encompassing accommodation. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with TripOnline SA and GoNorthCyprus so you can book your Malpas Hotel & Casino reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Malpas Hotel And Casino
Malpas Hotel Catalkoy
Malpas Hotel Kyrenia
Malpas Hotel & Casino Cyprus/Catalkoy

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