I do like Cratos it is one of the better Kyrenia Hotels BUT they could easily be the best.
Where to start, firstly the double rooms are just that, they say they can take 3 adults but you wont have room to swing a cat or get access to the balcony.
The rooms over looking the pool are fab but they come with a more hefty price tag.
I think the the food is out of this world, fresh, plentiful and great value for money. There was a singer and band most nights which made the atmosphere really lovely.
The staff are inconsistent, some couldn't do enough for you where as others had attitude and couldn't even be bothered to smile .
The music around the terrace bar at night was the same every night. When we asked them to change the music, ( we were there 12 nights) they said they only had two CD,s!!!
During the day the music by the pool is far too loud, you can't hear yourself think. It's like being in a night club. They should turn it down a tad but no matter how many times we asked it made no difference.
We found some of the weekend guests, clearly there for just the gambling, disrespectful. They would literally sit on our beds wet from the pool and have a smoke without batting an eyelid. The hotel needs pool butlers to ensure everything is kept in order. It would also be nice if there were waiters around the pool offering to get you drinks rather than you having to go to the bar.
The Spa at the hotel is superb, it is first class, the facilities have the wow factor and so do the number of treatments on offer. I think for a 5 star hotel the prices for the treatments were very reasonable.
The Cage club , which is part of Port Cratos, over looks the sea and has four poster beds to chill out on day and night. We absolutely loved having sundowners there every night. This place was awesome. The water sports from there were also top notch.
What Cratos needs is to improve on its customer service and to make their guests feel special. They have a long way to go on that front. It is as if they are doing you a favour by letting you stay their and it is such a shame as the hotel has some fantastic aspects too it.
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- Also Known As:
- Cratos Premium Hotel, Casino, Port Hotel Catalkoy
- Cratos Premium Hotel, Casino, Port And Spa
- Cratos Premium Hotel, Casino, Port & Spa Cyprus/Catalkoy