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“Great food, bot exeptionally poor service”
Review of Ocean Club

Ocean Club
Ranked #1,316 of 2,350 Restaurants in Copenhagen
Price range: $98 - $200
Cuisines: European, Seafood
More restaurant details
Restaurant details
Good for: Romantic, Business meetings
Dining options: Late Night, Lunch, Dinner, Outdoor Seating, Reservations, Seating, Waitstaff
Neighborhood: Outer Oesterbro
Copenhagen
Level Contributor
43 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 27 helpful votes
“Great food, bot exeptionally poor service”
Reviewed November 15, 2012

We had invited my parent to Ocean Club, and had a 5 course tasting menu with wine menu.

Upon arriving we were offered a glas of bubbly, and relaxed in the lounge untill our table was ready. The lounge was very comfy and modern in a good way :)
The food was fantastic, I have nothing but praise for the chefs, and everything tasted and looked soooo good.
The waiters on the other hand seemed confused and not very organized, to say the least.
Before our starters arrived we got some really nice bread and olive oil, but was not offered anything to drink. When the starter arrived the waiter had forgotten that we had a wine menu to go along with the food, but a white wine was quickly found.

The next course arrived with another white wine, but my mother had not finished her first glass, so the waiter promised to come back in a minute. This didn't happen, and after asked to waiters, she finally got a new glass of wine, however now we had finished the course, and it was another wine than the rest of us had had, and just to make things worse, she did offer the rest of us a refill, but we declined, since mixed two kinds of wine never goes well.

The third course came without knife and fork and again no wine. Once again we had to call the waiter over fix it. Knife an fork came immediately, but the wine didn't arrive untill we finished the course again... At this time we just laughed at it, because this is basic service, and they just couldn't handle it.

The fourth course was a repittion of the third, no knife and fork or wine. This time though, we got to drink the wine with the course.

Dessert, finally. Apparently no wine for the dessert in the wine menu, this would have been nice to know. But with everything that happend this night, we decided to decline any dessert wine.

After finishing our meal we waited 15-20 minutes to be offered coffee, but this never happend, and we couldn't get the waiters attention before we stood by the exit with our jackets in hand.

Again I really want to point out, that the food was really good, but the waiters kind of ruined the experience, which is really sad, because foodwise this should a been a review full of praise.
I will not visit this restaurant again, unless they get waiters with a minimum sense of service.
To the chefs, you rock, and I wish you the best of luck :)

  • Visited November 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank sigge29
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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80 reviews from our community

Visitor rating
    39
    17
    9
    8
    7
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Danish first
  • English first
  • French first
  • Swedish first
  • Any
English first
Copenhagen, Denmark
Level Contributor
17 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
“Awful!!”
Reviewed August 20, 2012 via mobile

This is a horrible place! If you have the slightest interest in food or good service, you have to stay away from this place! The service was totally missing, our order was forgotten 2 times, and when we mentioned it, we got the and half arrogant response! When we finally got our food the fish was over cocked, the salad was rotten. We never got the wine we ordered! I can really not recommend this place!

    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
2 Thank StephanieCPH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Copenhagen
Level Contributor
51 reviews
37 restaurant reviews
common_n_restaurant_reviews_1bd8 25 helpful votes
“A fun adventure”
Reviewed May 28, 2012

Ambiance and decor are very nice, the food and service were acceptable but not stellar, I think right now Ocean Club is a little rough around the edges, but I think they will get better. I had difficulty with booking and confirming.

  • Visited May 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank valstn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Copenhagen, Denmark
Level Contributor
228 reviews
103 restaurant reviews
common_n_restaurant_reviews_1bd8 242 helpful votes
“Mediterranean touch in the middle of a Scandinavian city”
Reviewed January 9, 2012

Beautiful location with a view on the harbor, terrace, comfy decor and space full of light. Food - classics with a twist, heavenly cocktails especially Cinnamon Club. Definitely recommend to unwind and relax.

  • Visited December 2011
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
2 Thank NATinCPH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
copenhagen
Level Contributor
65 reviews
36 restaurant reviews
common_n_restaurant_reviews_1bd8 77 helpful votes
“Fine experience”
Reviewed October 30, 2010

Went to the restaurant to celebrate our engagement. Delicious food, well served in a delightful setting. Sat in a picture window overlooking the harbour.

A little pricey but one expect that in CPH !!

Helpful?
1 Thank fabphil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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