We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“great hotel -- tips if you have luggage”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Copenhagen Island Hotel
Ranked #16 of 118 Hotels in Copenhagen
Certificate of Excellence
Reviewed July 7, 2013

This is a great hotel, and has a friendly/helpful staff. The breakfast is also good -- lots of great hot and cold choices (it was included with my room charge).
I also liked the hotel because it is in a more quiet, less hectic area of CPH.

Now for some tips if you have baggage (that is, if you don't want to deal with stairs). The hotel is a 5-minute easy walk from 1-stop from the central train station (the stop does have steep, long stairs, but there is a lift). The problem is as you near the hotel, if you have bags and don't want to deal with stairs is that to get to the hotel's lower area along the harbor is that there are a lot of stairs (and no lift). The round about way is to go through the mall/cinema (if it's open when you arrive/depart) and use the escalators or lifts there. It takes a bit more walking, but if you have a lot of bags...or "roller bags" ...this re-route makes it a LOT easier.

Also, at the entrance of the hotel, again if you have a lot of luggage, you will be greeted with 10 steep steps (and think, "oh my!"). Look to the right of the steps.. there is an elevator (it doesn't look like an elevator, or something you are authorized to use, but you can!).... it's a bit quirky and manual to use, but it's a great way to avoid the 10 steps into the hotel lobby with bags.

Room Tip: ask for a room with a harbor view -- but any room probably has a nice view.
See more room tips
  • Stayed: June 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank SW t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
alp_12, General Manager at Copenhagen Island Hotel, responded to this reviewResponded July 9, 2013

Thank you for your nice comments on our hotel. We are pleased to read that you enjoyed your stay with us. Our reception staff would gladly have helped you carry your luggage from the entrance of the hotel. Of course our guests are also welcome to use the small lift at the entrance if you do not like to use the stairs.
We would also like to thank you for your room tip. Our rooms facing the harbour have a nice view and is our superior and executive rooms.
We hope to welcome you back at Copenhagen Island Hotel.
Anne Louise Poulsen, General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review
Reviews (2,269)
Traveler rating
Traveler type
Time of year
Language
  • More languages

1,037 - 1,043 of 2,269 reviews

Reviewed June 30, 2013

I stayed here for three nights in June. The room was nice and we had an adequate amount of space and a balcony. The bed was one of the softest beds I have ever come across and also quite narrow. Overall the room was fine for what we needed and the bathroom was nice.
There was a major problem at the buffet breakfast one morning where you had to ask for plates and cutlery and there was not enough room to sit as areas had been roped off. Several food options ran out including tea bags. The staff seemed very flustered and the whole affair can only be described as chaos.

  • Stayed: June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Freybaline
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
alp_12, General Manager at Copenhagen Island Hotel, responded to this reviewResponded July 4, 2013

Thank you for taking your time to review you stay with us. We are glad that you liked your executive room with harbour view and balcony. The beds are normal Danish size.
During the summer months we do have a “rush hour” in our breakfast restaurant. We therefore advise our guests in all elevators to avoid the rush hour. We are very sorry that you seemed to have been experiencing the rush hour in the breakfast restaurant.
If you are ever in Copenhagen again, we hope to be able to welcome you back.
Anne Louise Poulsen, General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 29, 2013

I stayed at this hotel on a business trip in June.

The hotel is a super modern hotel on the recently renovated part of Copenhagen harbour just south of the central railway station. It is easily reached by either a easy 15min walk from the station or one stop on the S Train. It is located directly next door to a large shopping mall and multi screen cinema.

The room was very small but had a great view of the harbour, the doors virtually open out over the water. It was very clean and had a well appointed modern bathroom. The bed was very comfortable and gave a very good nights sleep.

The buffet breakfast was very good with a good range of items available.

I found the free hotel wi-fi signal very weak and sometimes hard to connect to.

The service at the reception was good and very efficient at check out despite the large amount of people wanting to check out.

One point to note is that an additional credit card fee is charged when paying.

  • Stayed: June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank hardytours
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
alp_12, General Manager at Copenhagen Island Hotel, responded to this reviewResponded July 3, 2013

I like to take the opportunity to thak you for your kind comments on the staff and the hotel in general. We have just contacted IT support to let them look into the matter of slow WIFI mentioned in your review.
Once again thank you for teh valuable feedback. I hope we see you soon again at Copenhagen Island.
Anne Louise Poulsen, General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 27, 2013

The Copenhagen Island Hotel is located about 20 min walking from the Central Rail station, 3 minutes by Taxi from the same location, about 60mts from the regional train station, which has about 4 different lines that passes by on there way to the Central Train Station which is only one stop, so location although not being in the center, is not a problem; Local buses run 24 hrs a day and taxis are on call 24 hrs a day, in 5 min they are at location. The hotel is next to a shopping mall which has movie theaters and well assorted shops, but is not noisy or crowded.
The hotel is very modern looking property build by the river bank on a artificial Island those the name off the property. Access from the street there couple off steps, they have a cargo elevator on the side for the luggage is needed, and upon request they will help you, as for disable gust I did not see a entrance but being a new building and Danish they must have one (to those never being in Denmark there modern construction buildings are a work of art and designe).
Front desk personal very pleasant helpful, check in and out is a breeze.
Room: The room is very clean the floor is Parquet which is so much clean than carpet wall to wall like most hotels have, very modern looking, that say they are small than what one is regually use to in other places like the USA, to be fare it is about the size of a room in Manhattan or San Francisco down town standard room, apparently that is the standard size room in Denmark, so if you come alone its ok, if you are a couple or more that is going to be some what crowded( to be fare I am describing a Standard room, cannot tell how are the category rooms) there is a very small closet, no safe in the rooms, need to rent a safe in front desk at a price off 25DKK for the entire stay. They have WiFi free internet in the rooms and entire property. There were 2 major problems for me in the entire stay, if you suffer from bad back there mattress are a Very Soft one sinks in them not Orthopaedic one bit , at the request they put a plank off wood between the mattress and the bed box those improving some what, but if you are accustom to a firm or semi firm mattress is going to be a problem also there size is twin or two twines side by side, again don't turn around too much. The second problem for me were the black out blinders, in the winter that is not a problem but in the summer its a major issue, as light starts to me out around 3:30am by 6am the sun is up there. The black outs are modern looking blinders that allow light to go through so if you are a light sleeper be worn. Rooms are quite, if you get the back off the hotel rooms you will get a nicer view off the canal also the river rooms some have a very small balcony, the front rooms look towards the city,road, railway, which is ok if you are only there for the room.
Breakfast: The breakfast is complete, it had assorted breads ( Danish Bread is Excellent) some Danish Pastries, cold meats, cheese, cereals, fruites, Scramble eggs, Bacon, sausages, assorted teas, instant hot chocolate and regular filter coffe on the tables. Everything is self service even the silverware they will only clean the table and bring you milk and refill for the coffe po; Again can't complain.
They have a Business center, if you need to do your web check in one can do it free off charge and just email the boarding pass to front desk and they will gladly print it out for you.
Overall Staff are very helpful and pleasant, other than the Mattress issue its a good property to stay if you want to be near the city but not in the center.

Room Tip: Rooms at the back off the hotel, mind it might be at an additional fee as it looks towards the river...
See more room tips
  • Stayed: June 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Traveler1472
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
alp_12, General Manager at Copenhagen Island Hotel, responded to this reviewResponded July 4, 2013

Thank you for your extensive review on your stay with us. It is a pleasure to read your review and we are very glad that you enjoyed your stay with us. It can be a bit difficult to have beds which suit the needs of all our guests. Our beds are soft and as you already mentioned we can put a bed board under the mattress to make it harder.
During the summer months the sun will rise early and you might experience some sunlight in your room in the morning.
We really appreciate you taking your time to write about us on Tripadvisor.
Should you ever travel to Copenhagen again, you are more than welcome to visit us again.
Anne Louise Poulsen, General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 24, 2013

I had the pleasure of having a sleep over at the Copenhagen Island Hotel during an offsite with my company. The hotel is very good having all the facilities that I look for - ironing equipment, hair dryer and free wireless internet. It is not located in the city centre (1-2k outside) so if that is what you are looking for pick something else. The food is okay without being great. The meeting facilities are good. If you are into running there are some great opportunities running along the harbour which is really nice.

Room Tip: Get a room with a view to the harbour - very nice view
See more room tips
  • Stayed: June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Stephphen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
alp_12, General Manager at Copenhagen Island Hotel, responded to this reviewResponded July 4, 2013

Thank you for reviewing your hotel stay with us and thank you very much for all your positive comments. Our location by the waterfront gives our guest a chance to book a superior, executive or junior suite with harbour view.
We hope to welcome you back another time.
Anne Louise Poulsen, General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 24, 2013

This is a modern business hotel in a good location 20 minutes outside the city center. The gym is quite small with very limited equipment. Even though I had asked for a quiet room I got a room right opposite the stairway (the hotel was certainly not fully booked). Check in was quick but not very friendly. There was quite a bit of noise from the outside as well as from the next room. Breakfast was good with enough variety.

Stayed: June 2013, traveled on business
Thank steiermark77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
alp_12, General Manager at Copenhagen Island Hotel, responded to this reviewResponded July 4, 2013

Thank you for your comments on your hotel stay. We just put in new training equipment in our fitness centre and now we have a variety of different training equipment.
We are sorry to hear that you found our service unsatisfactory. As you were not satisfied with your room, you should have contacted the reception right away, as we could have moved you too another room. We are happy to read that you enjoyed our breakfast buffet.
Looking forward to seeint you again.
Anne Louise Poulsen, General manager.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 24, 2013

Actually this hotel is brilliant for it's location. right next to the water for great walks, and next to a really good shopping centre, for all those daily essentials.

The hotel can be reached by walking from the Central station, or if preferred from the Dobblebro train stop 5 minutes away. Either way, don't panic. It's a doddle of a walk. And a great quiet location. Central Copenhagen can be extremely busy and full on in tourist season, so this is a nice place away from all of that. Added to that, there is the "hop-on hop-off" boat stop just behind the hotel. More handy that words can say.

The room I stayed in was based on the 1st floor, and faced the west highway. It was very quiet, the hotel is very quiet, I slept really well. The Air-con is brilliant, I kept the room temperature at 10c throughout my stay, this whilst it was a humid 22-27c outside.

The room had cleaning issues, dust everywhere, especially on the tops of the wardrobe, but otherwise ok.

TV channels include English channels ( CNN-BBC Worldwide), but I loved watching the Swedish and Danish ones as well. Even though I didn't understand a word of the Danish ones! There are no kettles or ironing boards, but I asked for one and received them within 5 minutes. Excellent.

I would really recommend this hotel for many things, but as a smoker received the usual leper treatment that goes with that these days. Originally booked a smoking room, but advised that " non were available, and that they couldn't please everyone! ", which after booking this specifically prior to the trip was surprising. It's always a shame when a hotel ignores requests, however anti-social smoking may be considered these days. they have 12 smoking rooms in the hotel. Some on the 5th floor, some on the ground.

I had a breakfast included deal, which was great. The breakfast room is well stocked and well run. They advise visiting it at 6:30 am to avoid the rush of later. Which I did, and after went back to bed till 9am! But to be fair, it was busy then as well. Good food though. Well run.

It's overall a great hotel, and the plus point heavily outweigh my negatives. And I would stay there again. It's location cannot be faulted, and this is so important. I love the new modern hotels over traditional and fussy hotels that abound. So if you like modern like myself, then you'll love this one. The lifts are bigger than shoeboxes as well, which is great. But take care walking up the main entrance stairs, and the glass stairs to the 1st floor with wet shoes. The 1st floor stairs are narrow and slippy, so use the handrail.

Overall highly recommended.

Room Tip: In summer stay on the West side, the light at 3:30am at the morning could be too much. In Winter pro...
See more room tips
  • Stayed: June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Gareth66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
alp_12, General Manager at Copenhagen Island Hotel, responded to this reviewResponded July 3, 2013

Thank you very much for your positive comments from you stay at Copenhagen Island. I have noted your comment of dust on the top of the waredrope, and we will lock into this matter as soon as posible. I always apprecialte feedback from our guests so we constantly can improve the standard and the service we offer.
Hope to see you here againg in the near future.
Anne Louise Poulsen, General manager.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Copenhagen hotels
Inner Vesterbro
Tivoli Hotel
Tivoli Hotel
#30 of 118 in Copenhagen
3,214 reviews
Inner Vesterbro
Absalon Hotel
Absalon Hotel
#6 of 118 in Copenhagen
2,037 reviews
Show Prices
Show Prices
Show Prices
Inner Vesterbro
Andersen Boutique Hotel
Andersen Boutique Hotel
#3 of 118 in Copenhagen
2,554 reviews
Amager
AC Hotel by Marriott Bella Sky Copenhagen
Indre By (Inner City)
71 Nyhavn Hotel
71 Nyhavn Hotel
#4 of 118 in Copenhagen
319 reviews
Show Prices
Show Prices
Show Prices

Been to Copenhagen Island Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Copenhagen Island Hotel

Address: Kalvebod Brygge 53, Copenhagen 1560, Denmark
Phone Number:
Location: Denmark > Zealand > Copenhagen > Inner Vesterbro , Vesterbro - Kongens Enghave
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service
Hotel Style:
Ranked #16 of 118 Hotels in Copenhagen
Price Range: $150 - $274 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Copenhagen Island Hotel 4*
Number of rooms: 326
Official Description (provided by the hotel):
Copenhagen Island, a modern and stylish hotel with 326 rooms, is located in the pulsating neighbourhood Vesterbro. It lies right on the waterfront, offering excellent views of either Copenhagen’s harbour or across the city’s roofs and towers. The entire area around the hotel is buzzing with life and especially Islands Brygge and Kødbyen are well worth a visit when you’re staying in Copenhagen. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Travelocity, Priceline, Expedia, Cheap Tickets, Hotels.com, Cancelon, TripOnline SA, Hotwire, getaroom.com and HotelQuickly so you can book your Copenhagen Island Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing