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“Nice and friendly” 4 of 5 stars
Review of Hotel Alexandra

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Hotel Alexandra
Ranked #10 of 117 Hotels in Copenhagen
Certificate of Excellence
GreenLeadersGold level
Union, NJ
Level Contributor
24 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
“Nice and friendly”
4 of 5 stars Reviewed July 21, 2014

We stayed here for 2 nights prior to a Baltic cruise. Great location, very friendly and helpful staff. Our room was small but well-appointed with Danish Modern accents. There were problems with the plumbing during our stay, so the manager gave us free breakfast for the inconvenience. (I appreciate management that find ways to compensate for the unexpected.) The staff also gave us many good recommendations for restaurants and sites. I would definitely stay here again.

Room Tip: The hotel is on the corner of 2 busy streets. We had a room in the back that faced a courtyard and...
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  • Stayed June 2014, traveled with friends
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank philiphf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeppemuhlhausen, Direktør at Hotel Alexandra, responded to this review, November 15, 2014
Dear philiphf,

We are happy to hear that you had a good stay with us and thank you for taking the time to share your experience.

We are very sorry that you experiences problems with the plumbing during your stay, but luckily we were able to make up for the inconvenience. It is indeed important to be able to handle the unexpected and we appreciate that you were so overbearing, even though it was an inconvenience.

If you ever come back to Copenhagen, we would of course be more than happy to welcome you back to the Alexandra.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,050 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (192)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • English first
  • Finnish first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Cosby, Leicester
Level Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
2 of 5 stars Reviewed July 16, 2014

Great location and pleasant staff. Trendy boutique hotel let down by a Superior Danish room on upper floor which was unbearably hot on a summers day ( outside temperature 20degrees C so not exceptionally hot day). You have two choices open the windows and hear the traffic or stifle inside the room with small rotating fan. I was informed in the morning ( not very constructively) that I should have complained earlier and they would have put us in a better room. I emailed the hotel after my stay and received no reply. This is know issue for them which needs to be fixed. if they do it would be a 5 star review. Design is put ahead of comfort.

Room Tip: Make sure you check your room temperature and be prepared to demand a better one
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  • Stayed July 2014, traveled as a couple
    • 2 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Service
Helpful?
1 Thank PeterCosby_Leicester
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 12, 2014

The hotel Alexandra is located very central near Tivoli, central station, town hall and the shopping mile Strøget. You can walk to a lot of place of interest or use the public transportation like we did.

Our room was very small and looked more old than retro but everything was clean and ok. That was ok for us, we used the room for sleeping only. We had luck that it wasn't too hot in Denmark because it's impossible to sleep with open windows due to the big street in front of the hotel and there is no air conditioning. Maybe you can get a room at the side facing Studiestræde and the Pumpehuset, a music venue with an open air stage.

We booked without breakfast (was not possible at expedia curiously) and bought vouchers for the breakfast buffet at the reception. It was ok for a three star hotel but expensive. Remember you are in Copenhagen. I think the most expensive small town in the world. Everything ist expensive in Copenhagen, you should not compare to the normal world. So don't think about the price of the breakfast.

The hotel is offering a voucher for the restaurant if you dispense with a cleaning of the room. But not for breakfast, of course. You should look at the towels first, it's hard to use them twice for showering. Curiously we only had 3 towels (2 big, 1 small) for 2 people.

The receptionists are very nice and except of the elevator and stairs we didn't use anything else in the hotel so there's nothing else to report.

It was a nice journey with a nice hotel. If we would return to copenhagen for a short trip, we would book again at hotel alexandra.

At the ende a note on Copenhagen: At the moment they are building a new metro line so you have a lot of building slots in the city, ruining a lot of lovely places. If you can wait some years it would be a much better experience.

  • Stayed June 2014, traveled as a couple
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Service
Review collected in partnership with this hotel

Helpful?
1 Thank Richard-bausn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeppemuhlhausen, Direktør at Hotel Alexandra, responded to this review, November 15, 2014
Dear Richard-bausn,

It is great to hear that you enjoyed your stay with us and that you got to explore Copenhagen on foot - it is always a nice experience.

At the Alexandra we have different room categories, some smaller and some larger than others and the furniture we have in our rooms are primarily from the mid-modern century, as we are very passionate about Danish design furniture from that period. We do care for the furniture and maintain it, but of course it is not for everyone. We are glad that you found the room to be clean and ok at the least.

As we are a located so centrally in Copenhagen, som noise from the vibrant city life has to be expected. All of our rooms have double glazed windows that, when closed properly, provide a good amount of noise dampening. You are quite correct that we do not have any airconditioning at the hotel, as we are a green and environmentally friendly hotel. For the same reason, we also do not have any minibars or minifridges in our rooms. These devices use a lot of energy and are not beneficial to the environment in our opinion.

The most important thing for us is, that you had a nice journey and that you, overall, enjoyed your stay with us. We will of course take your comments into consideration, as we value the feedback we receive from our guests.

Hopefully we will be able to welcome you again at the Alexandra in the future.
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Helsinki, Finland
Level Contributor
69 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed July 11, 2014

It might not be luxurious but it is stock full of design pieces, and actually has a small art shop and exhibit inside. Rooms are comfy (we stayed in a standard room) and the hotel is located right next to the Rådhuspladsen and the Tivoli. The hotel is big on green values and it shows. The hotel's restaurant is actually an asian cafe/restaurant semi-attached to it, with very nice food.

Green Features: Very commendable, more hotels should adopt similar practices.
  • Stayed April 2014, traveled as a couple
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Service
Helpful?
1 Thank Tommi S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeppemuhlhausen, Direktør at Hotel Alexandra, responded to this review, November 15, 2014
Dear Tommi S,

Thank you for a great review - we appreciate your kind words and are glad to hear you enjoyed our Danish design furniture from the mid-modern century. We have our own unique style and while we are not a luxury hotel, we certainly try to show our guests that many things are possible with a dedicated staff and by sharing our passion for Danish Design.

The restaurant does provide a great contrast to our concept and we are happy to hear that you liked it.

We hope that you will return to Copenhagen and the Alexandra in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Helsinki, Finland
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed July 11, 2014

I loved the personal look of the hotel, the decoration was nice and neat. Not one of those boring basic hotels you won't remember later on anymore. Room was quite basic but comfortable and bright. The location is very good and there's a lot of good restaurant within a walking distance, also the restaurant located at the hotel is very nice. Service was really good and also the eco friendly idea was put in action very well!

  • Stayed March 2014, traveled as a couple
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Service
Helpful?
1 Thank SecretWardrobe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeppemuhlhausen, Direktør at Hotel Alexandra, responded to this review, November 15, 2014
Dear SecretWardrobe,

Thank you for your excellent review and for taking the time to share the experience you had with us.

It is a pleasure to hear, that we made a lasting impression - we do try to make our guests feel at home and at ease when they are staying with us, and our passion for Danish design from the mid-modern century as well as creating a pleasant atmosphere in conjunction with our passion, really helps us to capture that feeling in our opinion.

We are glad to hear that you also enjoyed our central location - you are quite correct that the area offers many good restaurant choices, without having to walk long distances.

We hope to see you again at the Alexandra in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Farmington Hills, Michigan
Level Contributor
50 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 stars Reviewed July 7, 2014

One of the best things about the Alexandra is its location—just a few blocks from the central train station and Tivoli, and it’s a safe, pleasant walk in a busy area. Furthermore, the hotel has that elegant, classic feel to it.

I had the Small Danish Retro room, which had a single bed with a desk and chair. Both the bed and the room itself were small, but I’ve been in tiny hotel rooms in Europe before, and I didn’t feel squeezed in this one—in fact, the desk and bathroom were larger than I expected. When I returned in the evening and wanted to sit down and write or check the web for a few minutes, I had plenty of room. And there was a circular fan in the closet, a big plus if the room gets too warm or you need white noise to sleep.

The only negatives are really just minor grumbles. One, the bed was tiny. It was comfortable, but if you roll over more than once, you’ll be kissing floor (it might be different in other rooms, though). And at night the Internet was super slow, but I asked to be put on the end of a floor in case the hotel was too noisy (it wasn’t), so that may have affected the Wifi speed. When I tried it in the lobby, it was fine. But if Internet performance is important to you, ask for a room near the center of the building.

Oh, one more positive: the Alexandra has a great, friendly staff, who helped me with restaurant recommendations, directions, and easily set me up with renting one of the many bikes they have available right in front of the hotel. Renting a bike in Copenhagen is a must if you have any free time, you really feel like you’re a part of the city.

Bottom line: If I’m lucky enough to return to Copenhagen, I’d happily stay at the Alexandra again.

  • Stayed March 2014, traveled solo
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Matthew M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeppemuhlhausen, Direktør at Hotel Alexandra, responded to this review, November 15, 2014
Dear Matthew M,

It is great to hear that you had such a good stay with us and that you liked your room. We of course have larger category rooms, where the beds are also significantly bigger, so perhaps if you ever find yourself in Copenhagen again and would like to stay at the Alexandra, we would be more than happy to offer you a larger room.

We are happy to hear that you found our staff to be of great service to you - it's always nice to hear, that we were able to make a difference for our guests.

We hope to see you again if you ever return to Copenhagen.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed July 4, 2014

Centrally located, very near to the train station, opp Tivoli Gdns, with a cafe downstairs that has an indie vibe (at least to us) and a breakfast offering that is quite a treat. The hotel seems to have thought through what guests would need so if you have arrived too early to check in, you have access to the storage room in the basement to leave your bags. They have tourist information prepared specially for the guests and if you need to go somewhere out of town, like we did to Elsinore, the receptionist is more than ready to help. The role of the hotel receptionist at this hotel is quite something. We saw a few receptionists at this hotel during our stay and I must say that the term does not do them justice. They handled everything, promptly and good sense.

  • Stayed June 2014
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Differentroads
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeppemuhlhausen, Direktør at Hotel Alexandra, responded to this review, November 15, 2014
Dear Differentroads,

Thank you for your kind words about our front office staff - it is a pleasure to read that you had such a good experience with them and us in general.

We always strive to be at our guests disposal and to offer the best service in all situations and we thank you for noticing our efforts.

Hopefully we will see you again at the Alexandra.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Alexandra

Property: Hotel Alexandra
Address: H.C. Andersens Boulevard 8, Copenhagen 1553, Denmark
Location: Denmark > Zealand > Copenhagen > Indre By (Inner City)
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant Room Service Suites
Hotel Style:
#1 Green Hotel in Copenhagen
#15 Romantic Hotel in Copenhagen
#16 Business Hotel in Copenhagen
#18 Family Hotel in Copenhagen
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hotel Alexandra 3*
Number of rooms: 61
Official Description (provided by the hotel):
2013 Was the year where we brought half of our rooms back to the 50's. We decorated the rooms with furniture, wallpapers, lamps and textiles like the design loving Danes did in the 50's. 2014 Is the time for moving ahead. In early March we ended the renovation of the last rooms and they will be decorated just as the design loving Danes did it in the 60's. Hotel Alexandra is perfectly situated right next to Europe's largest pedestrian street and the Tivoli Gardens. ... more   less 
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Also Known As:
Alexandra Hotel Copenhagen

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