I booked this as it said 1bedroom apartment. It's a small kitchen, horrific bathroom and another room with a futon with old dirty ikea mattress as a bed and another futon as a couch. I will try to add photos later. The pillows were covered with a sheet, they were yellowed and covered in stains, one had a large blood stain on it.... About the size of a plum. The room smelled so bad I had to keep spraying my perfume and open the windows. It's very loud, both from street noise and neighbours. There was a seating area it was plastic chairs that were so unsteady my husband couldn't sit on them. There was no DVD player as stated in my booking, the flat screen tv was mounted at the ceiling and slightly larger than a computer screen. The kitchen glasses were dirty, and chipped. There was nothing to wash them with so i used my shampoo. The drain in the bathroom is large and covered with a mesh drain cover, the shower has no ledge so the entire bathroom is soaked from a shower. The drains smelled like rotten eggs and sewage so bad I gagged from the stench. The apartment was so incredibly used and dirty that I couldn't sleep. The smell from the pillows made me sleep without one. I've stayed in hostels before, they were better and cheaper, way cheaper! For this money I could have been in a nicer hotel. There is NO wifi, NO phone, NO clock in the room. The lock on the front door is the same key that opens the main door and it is very cheap and unsafe. The tv was plugged into a cable that was hanging from the wall and all tangled on the floor. The hair dryer was so covered in grease i used a towel to hold it because it was sticky In my hand. The taps were rusted in the bathroom and the floor was mouldy. The toilet was leaking, and had brown stains all around the bottom. I was truly freaked out staying here and was terrified I'd catch something. DON'T WASTE YOUR MONEY HERE!! It's by far one of the worst hotels I've stayed in. I know Denmark is expensive but this is just really bottom line.
When I asked the front desk why I didn't get the room I booked she said that it was Booking.com who gave the room description and not the hotel. When I asked where the DVD player was she claimed this room didn't have one. I showed her my booking and she said someone must have stolen it. The hotel staff do not care about the guests. Copenhagen is busy they figure they'll always have guests. Dorm rooms are better than this dump!
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