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Overview
Condo/Apartment -
2 Bedrooms, 1 Bathroom, Sleeps 4
Copenhagen, Zealand

Reviews from our community

Terrible - based on 1 review
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Reviews from our community

LelaS279
Singapore, Singapore
Level 2 Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Mangement dishonest”
Reviewed August 30, 2017 for a stay in July 2017
4
people found this review helpful

Mismanagement apartment, making their money off excessive cleaning fees. Apartment in Copenhagen Management John Hansen has declined to give us a refund of the 180 euro cleaning fee that was charged by his company for the apt we rented for 6 people. The apartament was a dust bowl. Pillows with no substance and dust mite filled duvets. We submitted our dissatisfaction with the apartment condition and cleanliness within the 24 hours stated. Nobody responded and we then elaborated after 48 hours. Still no response. John has since followed up and still refuses the refund, saying that we didn't respond in the time frame, but we did. They just simply ignored us, hoping we would go away. The cleaning job was barely and 80 euro one, let alone 180 euro. Bottom line, Apartment in Copenhagen are not standing by their service.

Would you recommend this hotel to a friend?   No.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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2 guests
Adults2
Children0
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