I saw this establishment when I was wondering round Copenhagen with my son July 2013. It appealed to me because it looked more of a 'pub' than the usual café style in the city. We sat outside but quickly realised that we needed to order at the bar, which again is unusual in the area. There was two young female bar staff in the process of serving 3 or 4 customers in front of us. We waited 10 minutes while these customers were served but then meals started appearing through a hatch behind the bar. One of the barmaids took some plates of food and disappeared from the bar area. The other barmaid then completed serving the final customer ahead of us (leaving us as the only customers at the bar) and, to our amazement, took further plates from the hatch and disappeared, leaving us completely alone at the bar. Not even a look of acknowledgement from the staff. Worried that we had turned invisible, we returned to The Dubliner where we had received good service earlier in the day.
It was a shame because it looked a good place with a great selection of beer. I understand that the staff were busy but a quick acknowledgement of our existence wouldn't be difficult.
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