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“Very pleasant stay.”

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BEST WESTERN Hotel Hebron
Ranked #17 of 116 Hotels in Copenhagen
Certificate of Excellence
GreenLeadersBronze level
Surprise, Arizona
Level Contributor
28 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Very pleasant stay.”
5 of 5 bubbles Reviewed September 28, 2013 via mobile

We stayed 2 nights at this hotel before a cruise in Sept. the room was very clean and comfortable. Good sized. Our room was on the top floor over looking the courtyard so was very quiet. The large bed was comfortable and made for a good sleep. Shower was a bit weird with no shower pan, but workable. Bathroom was decent sized. WiFi was speedy.
Breakfast was wonderful. Many choices hot and cold. Wait staff was pleasant and attentive. All and all a pleasant stay!

Stayed September 2013, traveled with family
Helpful?
2 Thank Bonnie H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Birgitte M, Front Office Manager at BEST WESTERN Hotel Hebron, responded to this review, October 22, 2013
Thank you for your nice review.
I am pleased to hear that you enjoyed your stay here at the BEST WESTERN Hotel Hebron. We hope to welcome you back again next year.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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978 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (161)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Hungarian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Thunder Bay, Canada
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed September 20, 2013

We arrived at the hotel a few hours before check in time, and although we could not get into our room, the reception staff was helpful in storing our baggage while we toured the city! The room was comfortable and well equipped for 3 people..not terribly spacious, but we didn't spend a lot of time there! Breakfast was much more than we required..plenty of choices and an attentive breakfast employee.
I appreciated the use of the "guest" computer that allowed me to check in for my flights and catch up on some emails.
The courtyard area was very appealing also.
There seems to be a play area for the apartment complex located behind the hotel, and although there were many children playing on the area, they all disappeared by 830, and there was no further noise throughout the evening.
A very pleasant stay.
I wouldn't hesitate to recommend this hotel to anyone.

  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank tbaytraveller_9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Birgitte M, Front Office Manager at BEST WESTERN Hotel Hebron, responded to this review, September 27, 2013
Thank you for taking the time to tell everybody your opinion here at Trip Advisor
I am pleased that you enjoyed your stay, and found the room comfortable and quiet.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pomona Park, Florida
Level Contributor
178 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
5 of 5 bubbles Reviewed September 20, 2013

This hotel was well located for the leisure traveler. Walking distance to train station, drug stores, grocery stores, and good restaurants. It was very clean and the room very nice, comfortable king size bed. Nice TV. The staff all went out of their way to make us comfortable and the breakfast buffet was as good as it gets. Also offered free wi-fi so we could stay in touch. We were here two nights and enjoyed it so much we would return.

Room Tip: Ask for one overlooking the courtyard
See more room tips
  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Carole M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Birgitte M, Front Office Manager at BEST WESTERN Hotel Hebron, responded to this review, September 27, 2013
Thanks a lot for the nice review.
We are looking forward to welcome you back next year.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Shelby Township, Michigan
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed September 17, 2013

We arrived at 3:00 and had a fast check in. Typical european room, very clean and facing the street. Noisy at night. Excellent location since is a short walk from the Tivoli and train station. The hotel has free Wi-Fi and works really well. Breakfast is included and it is really good. Staff is really nice and helpful. It has a nice courtyard in between the two buildings and it is the smokers paradise since the hotel is a non smoking hotel.
I would stay at the hotel again!

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Eleonora K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Birgitte M, Front Office Manager at BEST WESTERN Hotel Hebron, responded to this review, September 27, 2013
Thank you for taking the time to write to us via Trip Advisor
I am pleased that you enjoyed your stay, and you found our staff helpfull and freindly. It is our goal to make everybody feel welcome and at home.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Angeles, CA
Level Contributor
59 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 bubbles Reviewed September 16, 2013

Our family (60-ish couple and two adult children) stayed here for two nights in early September 2013. Overall I'd give the hotel a 3 or 3.5 for room quality but a 5 for location, and we picked this hotel largely for the location -- a short walk to Tivoli and the train station (which is also the hub for all of the hop-on/hop-off bus companies), and an easy walk to many other sights including the National Museum, the Strøget pedestrian shopping area, canal cruises, and more. We even walked to the "little mermaid" statue by way of the Rosenborg Castle (about 2-1/2 miles total) but elected to take a bus back to the hotel. Note that some visitors might be put off by the neighborhood the hotel is located in -- including a "gentlemen's club" next door -- but there were no signs of any problems and we felt completely safe.

Front desk staff were friendly and helpful, and we were pleasantly surprised to find our rooms ready when we arrived at about 10 am the first day. Rooms were clean & reasonably comfortable but a little dated, with no air conditioning, and the safe in one room wasn't working. The free Wi-Fi service worked extremely well. The hot & cold breakfast buffet was included in our room rate (about $210 per night per room) and was very good.

There's a very nice Danish restaurant just down the street from the hotel (Frk. Barners Kaelder) which I will be writing up in a separate review.

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Engineer_Bob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Birgitte M, Front Office Manager at BEST WESTERN Hotel Hebron, responded to this review, September 27, 2013
Thank you for writing to us via Trip Advisor.
I am pleased that you enjoyed our city so much, and found the location of the hotel perfect for all your trips round the city.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ballantrae Ontario Canada
Level Contributor
80 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
3 of 5 bubbles Reviewed September 11, 2013

We arrived at noon and checked in right away. Room and bathroom typical city centre size. Clean, tea & coffee, flat screen TV, shower only, queen bed comfortable, safe which is down low and requires laying on the floor to read the instructions. Duvet, no sheet, no AC so it was too warm the night that we stayed there. Excellent Wi-Fi. Excellent hot/cold breakfast included. Friendly helpful staff. $40 cab ride from the airport and $40 cab ride to the cruise port. Walking distance to all major attractions and river cruise.

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Timberbank26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Birgitte M, Front Office Manager at BEST WESTERN Hotel Hebron, responded to this review, September 12, 2013
Thank you for your comments on Trip Advisor.
I am pleased to see that you enjoyed your stay. It is true that we have a fixed agreed rate with our taxicompany to both the cruiseterminal and the airport. Both very reasonable rates.
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Wellingborough, UK
Level Contributor
33 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 bubbles Reviewed September 11, 2013

The trouble with rating this hotel is that it was more of a 3.5 than a 4, but I don't have that option. As far as a Best Western goes its one of the better ones i have stayed in, being an independent hotel in the umbrella that is Best Western they can be hit and miss, but whilst the building does not look much, the rooms are large and have twin beds (or my room did) with a separate lounge with sofa and desk. I had 2 televisions (one in bedroom, one in lounge) and the bathroom and shower was sizeable.
The shower did smell a bit and i was not sure what it was. It could have been what they cleaned it with but i did not like the smell.
The room looked tired in decoration and some furniture looked tired.
Internet connection was excellent.
The lift was slow and the reception area and lobby was small.
I found the staff a little on the slow staff and not particularly engaged.
Breakfast was included and this is what let it down, their were no available tables at the popular time. Nothing so i wasted breakfast because it was packed.
I stayed on the 6th floor and again i think the higher the rooms the better.
It had a nice courtyard where you could have a drink, but basically they had a bottle fridge bar that you paid for at reception.
Not in a particularly nice area - red light district and beggars corridor at the end of the street, but its a better Best Western close to Central Station and good restaurants of Vesterbrogade.

  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank pcater
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Birgitte M, Front Office Manager at BEST WESTERN Hotel Hebron, responded to this review, September 12, 2013
Thanks for writing your review after your stay at the BEST WESTERN Hotel Hebron.
I am sorry to hear that the breakfast room was full. Our breakfast is extremely popular, and with 90 seats usually it is not a problem to get a table.
I hope you will be back to try it.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Hotel Hebron

Property: BEST WESTERN Hotel Hebron
Address: Helgolandsgade 4, Copenhagen 1653, Denmark (Formerly TOP Hotel Hebron)
Location: Denmark > Zealand > Copenhagen > Inner Vesterbro , Vesterbro - Kongens Enghave
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service
Hotel Style:
#5 Green Hotel in Copenhagen
#14 Business Hotel in Copenhagen
#17 Romantic Hotel in Copenhagen
#17 Family Hotel in Copenhagen
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN Hotel Hebron 3*
Number of rooms: 100
Official Description (provided by the hotel):
Located in the centre of Copenhagen only 2 minutes walk from Tivoli Gardens you will find the cosy BEST WESTERN Hotel Hebron. Free Scandinavian breakfast buffet to all hotel guests. Free coffee/tea in hotel lounge. Meeting facilities for up to 33 perople. Free wireless internet. ... more   less 
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Also Known As:
Best Western Hebron
Best Western Copenhagen
Copenhagen Best Western

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