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Reviewed May 26, 2019 via mobile

Prime location beside Central Station & Tivoli Gardens.
Hotel is in an old beautiful historical building. Nice surprise after a modern hotel. Fabulous entrance & library bar retain the quaintness & old worldly charm where they serve lovely cocktails. Live jazz music Fri & Sat nights.
Rooms are very comfortable & have the same old fashioned charm. Tea & coffee making facilities, mini bar & safe. Eye mask & ear plugs provided. Our room overlooked railway lines but the noise was muted with the double set of windows. Shower gel, shampoo, seperate conditioner & body lotion provided in bathroom along with shower cap & vanity set. Sewing kit & shoehorn also available. Great choice to be had with breakfast - muesli, yoghurts, ham, cheeses, bacon, egg, sausages, crepes, fresh fruit, breads & pastries. Staff were very friendly & helpful.
Big thumbs up for this beautiful hotel.

Date of stay: May 2019
Trip type: Traveled with friends
2  Thank carmelk750
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reception P, Guest Relations Manager at Profilhotels Copenhagen Plaza, responded to this reviewResponded May 29, 2019

Dear Guest,

Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay.

We really appreciate your very comprehensive review with lots of great feedback. In taking great care of our charming hotel, our main priority is to be able to offer a very well-maintained and comfortable atmosphere.

It would be such a pleasure to personally welcome you back at our hotel.

With much appreciation,
David Simpson, Guest Relations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 22, 2019

I will nor recommend the hotel, it was difficult to communicate with the staff, all areas looked old and not clean, the overall condition was poor in spite of the nice exterior, and this was a bad surprise. Pity as the location was perfect but the hotel cannot be conisdered a 4 stars one

Date of stay: May 2019
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Journey19869343955
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
David S, Guest Relations Manager at Profilhotels Copenhagen Plaza, responded to this reviewResponded July 2, 2019

Dear Guest,

Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay.

It is also a pleasure to inform you that we plan to start updating and improving all our rooms later this year. In taking great care of our charming hotel, our main priority is to be able to offer a very well-maintained and comfortable atmosphere.

It would be such a pleasure to personally welcome you back at our hotel.

With much appreciation,
David Simpson, Guest Relations

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 21, 2019

Great city to visit. The architecture is amazing. Easy to walk around and the food is terrific. Started tour in Copenhagen and went to Sweden and Norway with tour group returning to Copenhagen in 7 days.

Date of stay: May 2019
  • Trip type: Traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank FarAway50731569078
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reception P, Guest Relations Manager at Profilhotels Copenhagen Plaza, responded to this reviewResponded May 24, 2019

Dear Guest,

Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay.

In taking great care of our charming hotel, our main priority is to be able to offer a very well-maintained and comfortable atmosphere.

It would be such a pleasure to personally welcome you back at our hotel.

With much appreciation,
David Simpson, Guest Relations

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 20, 2019

Perfect location. There is over all charm in this Place, a bit worn out, but ok. The bar is must experience! The balcony on the 5th floor is not exactly a balcony, but can be used for out door escape :)

Date of stay: May 2019
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Navigator26412537615
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reception P, Guest Relations Manager at Profilhotels Copenhagen Plaza, responded to this reviewResponded May 24, 2019

Dear Guest,

Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay.

In taking great care of our charming hotel, our main priority is to be able to offer a very well-maintained and comfortable atmosphere.

It would be such a pleasure to personally welcome you back at our hotel.

With much appreciation,
David Simpson, Guest Relations

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 17, 2019

Great location, oppostite railway station, very easy on your daily walk, tourist information closeby. Breakfast is adequate. Room cleaning is a bit slow but adequate. Needs a luggage/suitcase stand, instead of putting suitcase on the floor.

Date of stay: May 2019
  • Trip type: Traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Curiosity56596868883
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
David S, Guest Relations Manager at Profilhotels Copenhagen Plaza, responded to this reviewResponded July 2, 2019

Dear Guest,

Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay.

In taking great care of our charming hotel, our main priority is to be able to offer a very well-maintained and comfortable atmosphere.

It would be such a pleasure to personally welcome you back at our hotel.

With much appreciation,
David Simpson, Guest Relations

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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