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“Basic hotel with great location”

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Copenhagen Mercur Hotel
Ranked #55 of 116 Hotels in Copenhagen
Helsinki, Finland
Level Contributor
45 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
“Basic hotel with great location”
3 of 5 bubbles Reviewed December 30, 2012

The hotel is located very close to the train station (Vesterport) and the Tivoli area. Also very good dining options within a walking distance of the hotel.

Rooms were quite small and the lighting in the room inadequate, at least in the main room. It had free WiFi and worked well in our room. Breakfast was standard and fine although the coffee was terrible. Probably the worst coffee I have ever tasted.

The front staff was very pleasant and helpful. One very disturbing thing was that when it was the morning for the check-out, the cleaning lady knocked on our door at 8am and shouted cleaning!?! Well I woke up because I was sleeping and went to the door. She was not there so I put the do not disturb -sing on the door. My friends were also woken up in similar matter but they did not put the sign and the cleaning lady came back a couple of times. Luckily she did not used her keys to get in. This left a bad feeling about the hotel although this was just an isolated incident.

  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mosqito
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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897 reviews from our community

Traveler rating
    99
    351
    305
    97
    45
See reviews for
186
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139
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (140)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Indonesian first
  • Italian first
  • Japanese first
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English first
Toronto, Canada
Level Contributor
35 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed December 17, 2012

This is a good choice; the hotel provides good value for money. This hotel is not perfect, but it has everything you need. It is not ideally situated, but it is central enough that everything is within a reasonable walking distance, and public transit is right across the street (you are also five minutes walk from central station). The room is not all that modern (the carpet in some places is used - of course, it potentially minimizes noise from above and below), but it is a good size and relatively comfortable. This hotel has free internet, and plenty of international television stations. The breakfast is not remarkable, but unless you eat like an ogre it will do just fine. The staff is very welcoming, good service. I was at the back of the hotel, and my stay was very quiet. Copenhagen is expensive, this hotel serves its purpose quite nicely.

Room Tip: Try and obtain a room at the back, the front of the hotel gives to a pretty big and potentially nois...
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  • Stayed December 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank IanRoberge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Moscow, Russia
Level Contributor
59 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 bubbles Reviewed December 12, 2012 via mobile

Hi, i was here twice for business. Very strange hotel, carpet in the room not clear, black curtain in shower... You just stay in dark .... tERRIBLE smell in bathroom from the water basin ( both times), but location is very good, breakfast is ok and wi- fi is working ok.

Stayed December 2012, traveled on business
Helpful?
Thank Olga B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
chicagoland
Level Contributor
70 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
5 of 5 bubbles Reviewed November 11, 2012

This hotel is near the train station and central sites of Copenhagen. It was an easy walk to all the attractions. Very nice continental breakfast. Front desk staff was very helpful. Look for the free walking tour of Copenhagen starting in front of city hall.

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank bhxteacher
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adrian, Michigan
Level Contributor
2,126 reviews
261 hotel reviews
common_n_hotel_reviews_1bd8 830 helpful votes
4 of 5 bubbles Reviewed November 1, 2012

It is very difficult to find a reasonably priced hotel in Copenhagen. This Best Western came to my attention because of the relatively reasonable rate. I found it was in a very good location convenient to many of the better features in downtown Copenhagen. The exterior was not that impressive and the decor was a bit plain giving an impression of being spartan. The service was good, however, and the staff was helpful. The check-in and check-out processes were fairly quick. The room was a bit small but it was adequate and clean. The bed was relatively comfortable and I was able to get good sleep each night of my stay. The morning breakfast was OK. In addition to the location, the best aspect was the price. If you want a decently priced hotel in downtown Copenhagen, this is a good choice.

  • Stayed June 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Debbie K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
southport england
Level Contributor
42 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 bubbles Reviewed October 15, 2012 via mobile

Agree with most comments. Hotel in need of some TLC but painting going on during my stay. Ideal location at a good price. Copenhagen expensive so finding a reasonable hotel in a good location which is not too expensive is a bonus. Breakfasts very good. Room clean but lacks draw space. Staff helpful. Do not expect too much and you won't be disappointed.

Stayed October 2012, traveled with friends
Helpful?
Thank mmpb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oslo, Norway
Level Contributor
22 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 bubbles Reviewed October 15, 2012

Only stayed one night, but would have liked to stayed longer.
The hotel looks better in real life than it does on the website. Nice reseption area, although the staff could have been more polite and nice.

Room was a little small, but looked new and was very nice. Good beds.
Bathroom was very basic and could have been better.

Breakfast wasnt great, but okay. The only thing we found very strange was that the guest had to clear their own table and rinse the plates...

Great location with only 3 min to the Tivoli and about 5-10 min to Strøget.

Would stay here again if I go back to Copenhagen.

  • Stayed October 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank shwk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Copenhagen Mercur Hotel

Property: Copenhagen Mercur Hotel
Address: Vester Farimagsgade 17, Copenhagen 1606, Denmark
Location: Denmark > Zealand > Copenhagen > Indre By (Inner City)
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites
Hotel Style:
Ranked #55 of 116 Hotels in Copenhagen
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Copenhagen Mercur Hotel 3*
Number of rooms: 119
Official Description (provided by the hotel):
Situated in the heart of Copenhagen. Close to attractions, restaurants, shopping, Town Hall Square and Tivoli Gardens. Stay in relaxing atmosphere with 109 comfortable rooms. Cosy lobby and bar area. All rooms have private facilities, phone, cable-TV, IP Smart TV Mediasuite. Free wireless internet. ... more   less 
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Also Known As:
Norlandia Mercur Copenhagen
Hotel Norlandia Mercur

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