We stayed at this hotel on the last night of our 8 night trip to Denmark. The location is excellent and the rooms are spacious and breakfast is very good. I have no complaints.
What was extrodinary is that we checked in on a Saturday and there was nobody working the front desk except for Kasper, a very dedicated agent working, it seemed like, 20 hours a day. They didn´t need more staff, it seemed. But I have a sneaky feeling that we only felt that way because this specific member of the staff was on that weekend.
He answered my numerous questions with confiedence and when me and my wife were finding our way outside the hotel, he simply made his way all the way outside to direct is exactly where we were on the map and where we wanted to go on our only day for sightseeing.
This is the kind of hotel where you can find plenty of faults if you really want to but as long as they have dedicated people like Kasper, taking care of their guests, you forget about any niggling irritations.
- Official Description (provided by the hotel):
- Situated in the heart of Copenhagen. Close to attractions, restaurants, shopping, Town Hall Square and Tivoli Gardens. Stay in relaxing atmosphere with 109 comfortable rooms. Cosy lobby and bar area. All rooms have private facilities, phone, LED TV. Free wireless internet. ... more less
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- Also Known As:
- Norlandia Mercur Copenhagen
- Hotel Norlandia Mercur