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Traveler rating
1,812
2,354
869
323
157
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All reviews salt restaurant wooden beams opera house great location little mermaid converted warehouse royal palace harbour view close to nyhavn water view junior suite short walk large hotel breakfast buffet mini bar double bed rooms are small
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38 - 43 of 5,515 reviews
Reviewed 3 weeks ago via mobile

No air conditioning, small window, small room - claustrophobic. Unhelpful reception when we had booked a room with water views, told we needed to upgrade and pay more! - totally unacceptable. Poor value and disappointing! Book and stay somewhere else where you get value for money

Date of stay: September 2019
Trip type: Traveled as a couple
Thank robertaikman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 3 weeks ago via mobile

This hotel is a converted warehouse on a dock and it has been done very well. The whole place is full of character and I love staying there. They are currently refurbishing the rooms which are newly to a high standard. The bed for example was supremely comfortable. However the daily room makeup service was a bit haphazard and showed a lack of attention to detail. For example clean glasses not replaced in the minibar and no shower mat on the second day. I also wonder about the choice of bright blue lighting to guide you to the switches by the bed at night. Didn’t anyone tell the designer that blue is not the right colour to go with sleeping? In any case it is still my hotel of choice in Copenhagen.

Date of stay: September 2019
Trip type: Traveled as a couple
Thank Davidahendon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 3 weeks ago

Overpriced and poor performance. Choose another hotel if you are going to Copenhagen. Unfriendly staff, small room despite suite. For 400 EUR per night I expect to get something extra. Minimum complementary breakfast but there was not even cup of tea or personal note in the room.

Date of stay: September 2019
  • Trip type: Traveled on business
    • Value
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Review collected in partnership with this hotel
Thank marinasundman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 3 weeks ago

We walked everywhere - the people at check in were very nice. I was leary in that a few folks came to the desk to ask for new rooms while I checked in. Had to open the window for air but the street noise was very loud.

Date of stay: September 2019
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank betsyanne3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 3 weeks ago

we stayed here for two nights and it is a lovely hotel. Need rooms, great view of the canal and bay from our room. Good food, easy to walk to, literally a block and a half from the Nyhavn. Will stay there again.

Date of stay: September 2019
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Scott R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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