My original review, providing only one star, was recorded in anger as even though this is a very convenient and economic hotel at the city centre and near the railway station, my impression was damaged from the beginning for quite a few reasons. At first I was given a room at the 3rd floor, which, being an attic, was too short for me to walk through. Then I was moved at the 1st floor only to be waken at 6 am from trolleys transferring laundry. The personnel's indifference at my protest was wat angered me the most and wrote a quite bad review. Yet the last night of my stay I was provided a nice room on the 2nd floor (where I enjoyed my lost sleep) and complimentary breakfast, which I guess shows that some of the hotel's personell act in a professional manner. Unfortunately many others do not, and this is a pity because in tourism bussiness the first impact is the people's hospitality, which was not a common value at this hotel. Objectively, if you are lucky to select the correct room, the hotel is OK but if things go wrong pray to complain to the right person cause most probably all other employees will just not care!
- Official Description (provided by the hotel):
- Appealing Hotel in restored & modernized turn-of-the-century bathhouse. ... more less
- Reservation Options:
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- Also Known As:
- Ascot Hotel Copenhagen