Thank goodness for friendly staff. I have stayed at this hotel a few times/year for the last 3 years for business. We stay here only b/c the location is so good (a 2 min walk from the office, 15 min from airport, 5 from station)....but c'mon Imperial!! Eventually, your location will not be enough to keep people coming.
Overall - it is simply a worn hotel. Walls and furniture are marred and dirty. Lighting is terrible in the room (worse than most). Wifi is great but there are no power outlets near the bed!! I like to work in the eve while sitting on the bed and charge my phone and ipad. impossible here. I asked for an extension cord - they said they would bring one but never did.
The large windows that can be opened wide are great - i love the fresh air but be careful if you bring kids - you could easily fall out!
The bathroom has great lighting and while small, there is enough room for the average woman's toiletries (mine anyway!). Water pressure is decent although configuration is typical European narrow shower space. I needed a towel to be able to move the temperature knob.
Tomato soup was notably delicious!! But... bfst room service was lazy. Coffee but no milk/sugar as requested. Eggs arrived w/o a heating dome so they were cold....and felt like a sponge in my mouth (you know the type - typical buffet eggs...blech!), no salt and pepper. Bread was tasty, altho I didn't ask for it.
The elevators are painfully slow (and small). The doors actually "bounced" open/closed 3 times before they would close for good and take me to the floor I needed.
My first room smelled really musty - they gave me a new one which was much better - and they did it with a smile. Like someone else has already commented, the friendly staff (and location) saves the place. ..... just needs some INVESTMENT!
- Official Description (provided by the hotel):
- There’s no doubt that Imperial Hotel is much more than a tastefully decorated, modern four-star hotel in the heart of Copenhagen. That’s because for more than 50 years, the hotel’s vibrant international atmosphere has attracted both Danish and international guests with a passion for good food and drink.Whether your business schedule is packed tight or you have ample time for sightseeing, Imperial Hotel is the perfect base conveniently located just steps from Tivoli Gardens, Strøget, City Hall Square and Copenhagen Central Station.If you are planning a meeting or conference, you can leave it to us to create the ideal environment with professional staff in one of our six conference rooms of various sizes. In our newly refurbished restaurant, Ristorante L’Appetito, we indulge our guests with authentic Italian delicacies made from excellent seasonal ingredients, lovingly created by our talented chef and his Italian team. ... more less
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