This was my second trip to the Palace Hotel. My wife chose to book us there again because we were so impressed with the décor, service and Location.
On this trip however, I was reminded by three staff members that not all guests are equal, especially if you are a shade darker than white.
Those three people have forgotten or are unaware of the Scandic Mission statement advising us the basic standards of service a guest staying at any Scandic Hotel should receive.
What a pity that those three people were unable to leave their ideologies outside the work place and give me the standard respect any paying guest should receive.
It is improbable that I will return to the Palace hotel in light of what has happened. On this occasion my stay has left me feeling offended and irritated with an unpleasant memory that will remain with me for a very long time!
- Official Description (provided by the hotel):
- Set in the very heart of Copenhagen, the Scandic Palace Hotel is well-established in its rich cultural and historical surroundings. ... more less
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- Also Known As:
- Hotel Scandic Palace
- Scandic Palace Copenhagen
- Palace Hotel Copenhagen
- Copenhagen Le Meridien