Pros: (1) Location is close to train station and many downtown Copenhagen sites and attractions (Tivoli, Stroget Street, Town Hall, Nationalmuseet, Slotsholmen...); (2) Breakfast staff is awesome, helpful and friendly; (3) Breakfast is good;(4) Beds are reasonably comfortable
Cons: (1) Majority of staff at front desk are unpleasant and lie to suit purpose (i.e. telling different people different check in times, whether gym passes are available, etc.); (2) Furniture in hotel is old and dirty; (3) Showers are poorly designed and spew water over bathroom floor no matter what angle you put the nozzle; (4) Don't provide basic toiletries beyond soap and shampoo (i.e. no lotion, conditioner); (5) Staff do not replace coffee and condiments in the room even when completely gone.
In general, okay hotel that does not pay attention to details.More