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“Great hotel in a prime location ”

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Best Western Plus Hotel City Copenhagen
Ranked #18 of 116 Hotels in Copenhagen
Certificate of Excellence
Cardiff, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Great hotel in a prime location ”
Reviewed March 5, 2014 via mobile

I stayed here with my partner for a short city- break. The hotel itself is perfectly situated for exploring the city centre and the hotel staff were very friendly and helpful.

I really loved the jazz and Scandinavian design themes throughout the hotel. The double room we stayed in was very comfortable and quiet at night too! This might have been because we visited our of season and our room window was facing the rear of the hotel.

Having the added bonuses of free wifi and breakfast included makes this the best short-stay hotel in the city centre (in my opinion).

I will definitely be recommending this hotel to friends and hope to return here next time we visit this beautiful city.

Stayed March 2014, traveled as a couple
Helpful?
1 Thank mattr0x
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,157 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (165)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
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English first
Boston, Massachusetts
Level Contributor
29 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed February 20, 2014 via mobile

Really soft beds with no support at all. Mattress was probably the cheapest kind. Room decor was generally dated, and somewhat old.
Reception, decent breakfast, and proximity to shopping street were probably the only salvaging factors.

  • Stayed February 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank dorbetts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
athens
Level Contributor
35 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed February 19, 2014 via mobile

The hotel is located in the very center on the city. It is an average as far as it concerns the infrastructions, renovated not long time ago. Certainly, the rooms are tired but they are clean and offer all the amenities they advertise. There is no mini bar, anyway it is useless, but the lack of slippers is something that could be a trouble. The breakfast is very good, with an adequate variety. The overall experience is worthy.

Stayed December 2013, traveled as a couple
Helpful?
1 Thank prnc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kenilworth, England, United Kingdom
Level Contributor
33 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed February 12, 2014 via mobile

Pleasant and clean hotel with some cool contemporary touches and friendly service.

In a quiet location and easy walk to some great restaurants. I went with the cheapest room and it possibly showed but I would have hoped for a better bed. Breakfast was spot on.

Stayed February 2014, traveled on business
Helpful?
Thank Dan T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CHBruun, General Manager at Best Western Plus Hotel City Copenhagen, responded to this review, February 18, 2014
Dear Dan T,
Thank you for taking your time leaving some feedback.
It is much appreciated.

I am glad that you enjoyed your stay and hope to see you back again someday.

Kindest regards,
CHBruun
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed January 27, 2014

We headed to Copenhagen for Christmas having not experienced the city before and couldn't have made a better choice. The rooms were comfortable and well maintained, the front of house staff were friendly and informative and there were even bikes to hire which became the perfect way for us to explore the city.

The location however was the real winner – the train station was less than 5 minutes walk and we were able to take in most of the things we wanted to see at a walking/ riding distance. The boat-lined canals were gorgeous, the palace is just down the road and NOMA restaurant is within seeing distance! It really was a brilliant choice for the type of holiday experience we were looking to have.

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Sarah B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CHBruun, General Manager at Best Western Plus Hotel City Copenhagen, responded to this review, February 18, 2014
Dear Sarah B,

Thank you for taking your time leaving such a positive response.
It is much appreciated.

I am happy to hear you enjoyed your stay during Christmas and that you found my staff helpful and informative.
Regarding the location - it is indeed hard to beat!

I hope to see you back again for your next stay in Copenhagen.

Kindest regards,
CHBruun
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Greece
Level Contributor
36 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed January 20, 2014

We spent New Years Eve in Copenhagen and this hotel was very central and quiet. The rooms were not the bigest (I stayed in a single room), but they were clean and well decorated. Metro station is within 5 min walking distance and the ride from the airport only 20 min away. There are many restaurants nearby and one can walk to all the interesting places in town . Breakfast was great and internet conection very good.

  • Stayed January 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Zozi V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CHBruun, General Manager at Best Western Plus Hotel City Copenhagen, responded to this review, February 18, 2014
Dear Zozi77,

Thank you for taking your time leaving some feedback for us - it is much appreciated.
I am glad to hear you enjoyed your stay in Copenhagen.
We hope to see you back again during your next stay.

Kindest regards,
CHBruun
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
70 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed January 17, 2014 via mobile

The hotel is very well located just next to nyhavn and very close to the magasin du nord and the entry point to the walking area. You can pretty much walk to everything interesting from here, including the famous mermaid statue and the tivoli.

The hotel itself isn't very impressive but it is nicely decorated and very clean. We had a deluxe room which was good in size. The bathroom on the other hand was really really tiny.

We enjoyed our stay a lot. Also because of the super friendly and helpful concierge.

The breakfast was definitely above average for a hotel of this class and the price we payed was fair for Copenhagen and the location. In fact it is easy to spend more money for a dinner for two in cph if you are looking for a very nice place. (Try Mash for a steak.)

Stayed January 2014, traveled as a couple
Helpful?
1 Thank Dansku
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CHBruun, General Manager at Best Western Plus Hotel City Copenhagen, responded to this review, February 18, 2014
Dear Dansku,
Thank you for taking your time leaving a reply.
It is much appreciated.

I am happy you enjoyed your stay and the breakfast buffet.
I am also glad to hear you found my front office staff helpful and friendly.

We hope to see you back again someday.

Kindest regards,
CHBruun
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Plus Hotel City Copenhagen

Property: Best Western Plus Hotel City Copenhagen
Address: Peder Skrams Gade 24, Copenhagen 1054, Denmark (Formerly Best Western Hotel City)
Location: Denmark > Zealand > Copenhagen > Indre By (Inner City)
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant
Hotel Style:
#13 Family Hotel in Copenhagen
#16 Romantic Hotel in Copenhagen
#21 Business Hotel in Copenhagen
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Best Western Plus Hotel City Copenhagen 3*
Number of rooms: 81
Official Description (provided by the hotel):
BEST WESTERN Hotel City is a Danish design hotel in the center of Copenhagen. Located in a quiet street behind the Royal Theatre and Nyhavn, close to shopping, restaurants, museums and The Opera House.All rooms are furnished with Danish design like Arne Jakobsen and GUBI, large black/white jazz portraits, Samsung flatscreen TV and free WIFI all over the hotel.Easy access from the airport by Metro to Kongens Nytorv ... more   less 
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Also Known As:
Best Western Hotel Copenhagen
Best Western Copenhagen
Copenhagen Best Western

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