Since it was a business trip and booking was done by one of the colleague was not sure where self was landing in. Especially after reading some of the reviews. But was quite contented after a week's stay. The front desk staff are really soft spoken, kind and helpful. The hotel seems to be really old but well maintained. Only the round stairs are little scary as they are tilted at one side. The rooms are small but good if one is staying for work purpose. Didn't get a chance to taste the lunch and dinner but the breakfast was good with courteous staff with smile on their faces welcoming and assisting the guests. There is a small open terrace inside the hotel and can be used for smoking n dining as well. The water bottles provided in the room is not complimentary. The location of the hotel is good, close by to most of the major attractions, restaurants, shopping places and metro as well. In any case cabs are available on call. In the morning during peak hours one can request the assistance of the hotel staff for a can if required and they assist you in a professional manner, quite impressive. There is a coffe shop as well which quite decent. Since it was summer time didn't had any problem with the air con. The housekeeping staff also did an excellent job. The room was cleaned everyday spick and span. Overall the stay was good definetly three cheers to the staff who did their jobs diligently and always with a smile on their face.
- Official Description (provided by the hotel):
- Gracious 5-story hotel housed in exquisite 17th-century building, near Amalienborg Palace & Royal Theatre. ... more less
- Reservation Options:
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- Also Known As:
- Phoenix Copenhagen Hotel Copenhagen
- Phoenix Hotel Copenhagen
- Copenhagen Phoenix Hotel