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“charming old hotel in central Copenhagen” 4 of 5 bubbles
Review of Phoenix Copenhagen

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Phoenix Copenhagen
Ranked #43 of 114 Hotels in Copenhagen
sydney traveller
Level Contributor
204 reviews
117 hotel reviews
common_n_hotel_reviews_1bd8 138 helpful votes
“charming old hotel in central Copenhagen”
4 of 5 bubbles Reviewed January 1, 2013

We've stayed a few times here, and it pays to ask for a quiet room if you are at all sensitive as I am. My wife insists that I mention the lovely sloping floors....not everyone will appreciate!
The location is the best. Free wifi. We love hotels with a bit of character and the Phoenix definitely has that, reminding you that, despite its reputation for "Danish modern" design, Denmark has a great history (and is still a monarchy with an Australian princess!!)

Stayed October 2012, traveled on business
Helpful?
2 Thank nathanwaks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,153 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (162)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Munich, Germany
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed December 12, 2012

It's an elegant hotel that deserves 4 stars. The room is small but well furnished and elegant. In the room are old and bygone details that could be enhanced.
The breakfast is very good and abundant.
Finally recommend the hotel for the central location.

  • Stayed May 2012, traveled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Barbe F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oslo, Norway
Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed December 11, 2012

I had read some reviews before booking this hotel. I must admit that some is true, but most of the bad sides were not visible to me. I booked a single room, which was more spacious than I am used to, when staying in a single room. The bathroom could do with some renovation, but I don't mind it not being perfect. Bed was actually extremely comfortable. I was on a business trip, so the few hours of sleep I had time for gave me a good rest. Service was good and the reception booked a table for lunch at a very nice restaurant, Koefoed. I had never been there before, but I would recommend it, if you like Danish freerange food and beer.
I got a reasonable price for the room through booking.com. The location is perfect, especially if you want to visit art galleries or do the high class shopping. Very close to Kongens Nytorv.

  • Stayed December 2012, traveled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Misstravelling
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oslo, Norway
Level Contributor
31 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 bubbles Reviewed December 9, 2012

This is one of those hotels which is always busy because of it's location so they don't really need to try very hard to please their customers, and it shows.

The room was tiny, but with a great bed. The bathroom is in desperate need of refurbishing. Old fashioned with a terrible smell of sewage. The breakfast was ok, but nothing more. There are better hotels in Copenhagen.

  • Stayed October 2012, traveled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank TeoandTea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vilnius, Lithuania
Level Contributor
40 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
2 of 5 bubbles Reviewed November 29, 2012

The hotel has very convinient location in the center, close to metro (direct line to airport). I styed in single room, which is VERY small. Hotel looks a little shabby and dusty. Breakfast is at additional cost. Staff in general is not friendly, but OK for Denmark.

Room Tip: Rooms facing courtyjard are really quiet.
See more room tips
  • Stayed November 2012, traveled on business
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank Brungilda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Copenhagen hotels

Scotland
Level Contributor
51 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 bubbles Reviewed November 25, 2012

This is one of those hotels which is always busy because of it's location so they don't really need to try very hard to please their customers, and it shows. Most of the rooms are tiny, the beds are not very comfortable & the hot water is not very hot. The breakfast is basic but ok. It's got a nice lobby & the location is superb but there are much better hotels nearby.

  • Stayed November 2012, traveled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank WedgeScotland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Katy, Texas
Level Contributor
80 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 bubbles Reviewed November 21, 2012

The Phoenix is always comfortable, efficiently managed, and is located conveniently in the city center. Rooms vary from rather small to spacious and elegant. I have stayed here for 12 nights in the last year or so, and have not been disappointed. For me, it's mostly about location ... but I have stayed at a number of other hotels around the city and will return to the Phoenix regularly. I found the hotel staff to be friendly and accommodating.

Room Tip: Ask for an upgrade, or stay frequently at Arp-Hansen hotels and earn one!
See more room tips
  • Stayed November 2012, traveled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Mark L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Phoenix Copenhagen

Property: Phoenix Copenhagen
Address: Bredgade 37, Copenhagen 1260, Denmark
Location: Denmark > Zealand > Copenhagen > Indre By (Inner City)
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service
Hotel Style:
#22 Luxury Hotel in Copenhagen
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Phoenix Copenhagen 4*
Number of rooms: 213
Official Description (provided by the hotel):
Gracious 5-story hotel housed in exquisite 17th-century building, near Amalienborg Palace & Royal Theatre. ... more   less 
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Also Known As:
Phoenix Copenhagen Hotel Copenhagen
Phoenix Hotel Copenhagen
Copenhagen Phoenix Hotel

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