To start with the positive side; the entrance of the hotel as well as the lobby and breakfast area are modern end seemed to be recently renovated. Location is good; just opposite the train station Østerport.
When we entered the hotel we were welcomed by a sewer smell which was present all the time during our stay. Only during breakfast the smell of bacon overruled this terrible smell. When we went to our first room, we were disappointed to notice a strong cigarette smell in the room. We went back and asked for another room, possibly on the other side of the building as the room we had was literally 5 meters away from a huge railway junction. We were told we had to pay an upgrade fee to have exactly the same (old and dingy) room on the other side of the hallway as they were 'silent rooms'. It's a shame a hotel wants to make money over the back of their guests this way. When booking there was no choice, and also their website does not specify a room type 'silent room' nor the fact that this hotel has rooms facing railway tracks.
The rooms are old and in desperate need of renovation. There was no safe in the room.
Fortunately the beds were good and comfortable.
We were aware of the fact that this is a budget hotel, but for the price of 90 euros a night I would have expected better.
- Official Description (provided by the hotel):
- The Hotel Osterport is great for the busy traveler and those who want a single concept at a good price. At the Hotel Osterport, there are many opportunities to experience art and culture, Gronningen with Citadel just around the corner, Music, galleries and museums like the Freedom Museum, the National Gallery of Art and the Glyptotek. ... more less
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- Also Known As:
- Comfort Inn Copenhagen
- Comfort Hotel Copenhagen
- Comfort Hotel Osterport