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“Who's got our money ??”
Review of Hotel Osterport

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Hotel Osterport
Ranked #74 of 118 Hotels in Copenhagen
Reviewed October 4, 2013

Our stay was ok (room 305) but you have to go to the trainstation to buy coffey. Breakfast also good but to much water in the juice. And the internet is very slow. There is only 5 local TV-channels.
A thing that worries me, is that we payed more than the bookingprice when we checked-out, so we sent an email to the reception with the right price, when we came home - but they haven't e-mailed us back....where is our money??

Room Tip: We had room 305 - a dobbeltrom not far from the reception and on the other side of the trains.
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  • Stayed: September 2013, traveled as a couple
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1  Thank FamilyJensen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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730 - 736 of 1,059 reviews

Reviewed September 14, 2013

By Copenhagen standards this hotel is reasonably priced. My room was basic and not very big, some of the fitted furniture was a little scuffed but it was very clean. The public areas were comfortable and attractive with plenty of room to sit and lounge, work or read before going to bed. The buffet breakfast was plentiful.

Although next to the railway (my room overlooked it) with the windows closed the trains didn't keep me awake.

Very well positioned within about 15 to 20 minutes brisk walk to the center of Copenhagen and right next to Osterport rail station.

I'd stay there again.

  • Stayed: September 2013, traveled on business
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Thank martingerardl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 3, 2013

If you come by train this hotel is situated only a couple of yards from the station. That is convenient but on the other hand trains make a lot of noice. My recommendation is to book a room away from the rails. We were placed there from the beginning but managed to change thanks to a friendly receptionist. Also watch out if you cannot sleep with your partner in a grandlit that is one big bed. Most of the rooms have these beds. The standard over all was normal and the breakfast ok.

Room Tip: Room on the left hand side of the corridor away from the rails.
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  • Stayed: September 2013, traveled as a couple
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Thank Nils a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 2, 2013

I almost feel my review is unnecessary because other travelers have already said what needs to be said about this hotel. So to reiterate, It's appearance is two stars at best. The service is lacking. When we checked in the person at the desk ignored us for about five minutes and then quickly dismissed us once he gave us the keys. There was no instruction of Wifi (which rarely works), breakfast (a big upcharge), checkin/checkout procedures, as you might expect. Our room was dingy and smelt like vinegar. The only 'toiletries' supplied by the hotel is a wall mounted soap dispenser, which they claim is good for hair and body. BRING YOUR OWN. The location is good for seeing the Little Mermaid and walking around the Kastellet park - also good if you're traveling in and out of town by train. However, there are no metro lines connecting you with sites in the city center. We were a little aggravated by the transportation by the end of the trip. The noise, as some travelers have mentioned, did not bother us, but we were on the far side of the building. Overall much could be improved. It is ridiculous that this is the quality you get for that much money.

  • Stayed: August 2013, traveled as a couple
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Thank psmeier
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 26, 2013

Being located opposite Osterport Station means you can get to-from the airport and other locations in Copenhagen cheaply and easily. Oh, and there is free wifi.

That's where the good bit ends.

As you can see from photos supplied, the building is laid out RIGHT beside the railway tracks. Of course this means it is noisy and it is the only hotel I have ever stayed in that provides ear plugs in every room. I was reminded of the scene in the original Blues Brothers film where Elwood takes his brother back to his room. There is no record player or facility in the room to make dry toast, but otherwise very similar. Google "Blues Brothers Elwood's room" for details.

The rooms are small and poorly constructed, with flimsy sticking wardrobe doors. The atmosphere is like a school dormitory, or more likely an open prison. In fact, some Danish prisons are better furnished than this hotel. I say open prison, only because the walls might not be thick enough to prevent a determined escapee from making a break for it.

Normally, this sort of establishment would fall under the category of somewhere cheap and convenient to stay. That is, until you consider the price. I paid a little over US$240 for the one night I stayed here (best available online price), which equates to absolutely the worst value for money of any place I have ever stayed. But this is Copenhagen, which suffers from a serious shortage of hotel rooms, with the inevitable consequences. Assuming you can find a hotel at all at short notice, then this might be the best you can get. That said, staying in say, Bangkok, you could expect similar standard of accomodation in a hotel paid for by the hour. Allegedly.

Staff were quite helpful. After all, it's not their fault.

Room Tip: Rooms at the front mean your bed is 5 metres from the tracks, while at the back, it is 10 metres fro...
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  • Stayed: August 2013, traveled on business
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2  Thank Chidlom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 25, 2013

We were nicely surprised with the hotel services. We got clean room on the opposite side than railway was, for the breakfast we could choose fresh cheese, ham, eggs, pancakes, fruits, vegetables and different kinds of bread. The location is very close to the city centrum so everything was optimal for us.

  • Stayed: August 2013, traveled as a couple
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Review collected in partnership with Skoosh
Thank Eva Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 24, 2013

I stayed in the hotel for six nights in the end of August. The hotel is very near to the railway lines and train stations. My room is on the ground floor just 3 meters away from my room are the railway lines. I cannot sleep at night, being woken up by the sound and vibrations of the trains. The back door of my room is not secured. There is no grill, anyone can enter in the room through the back door.
We get robbed just about 100 meters away from the hotel on the 4th day of our stay.
I will never come to Copenhagen again and will never advised anyone to stay in this terrible hotel.

  • Stayed: August 2013, traveled on business
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2  Thank Syed A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Osterport

Address: Oslo Plads 5, Copenhagen 2100, Denmark (Formerly First Hotel Osterport)
Phone Number:
Location: Denmark > Zealand > Copenhagen > Indre By (Inner City) , Østerbros , Østerbros
Amenities:
Bar / Lounge Free Breakfast Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service
Hotel Style:
Ranked #74 of 118 Hotels in Copenhagen
Price Range: $85 - $238 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Osterport 3*
Number of rooms: 170
Official Description (provided by the hotel):
The Hotel Osterport is great for the busy traveler and those who want a single concept at a good price. At the Hotel Osterport, there are many opportunities to experience art and culture, Gronningen with Citadel just around the corner, Music, galleries and museums like the Freedom Museum, the National Gallery of Art and the Glyptotek. ... more   less 
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Also Known As:
Comfort Inn Copenhagen
Comfort Hotel Copenhagen
Comfort Hotel Osterport

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