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“Yummy breakfast”

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AC Hotel by Marriott Bella Sky Copenhagen
Ranked #24 of 118 Hotels in Copenhagen
Reviewed October 10, 2012

The hotel is very fancy and very well kept. I follow all the other reviews in saying that the beds were very comfortable and had 2 nights of blissful sleep. The room we had was very clean and neat - absolutely no complaints what so ever. We had a total of 3 rooms booked and the reception staff accommodated us so that all our rooms were next to each other. The bathroom was spotless and the toiletries were adequate.

The highlight of the trip was the breakfast. I am used to having cold meat and some cereal as choice for breakfast at most european hotels. Pleasantly surprised here, when they served hot choices along with the buffet and there were plenty of choices to be had!

The hotel is closer to the airport than to the city - that is not to say the city is far - 15mins by metro. There is nothing much to do around the hotel in the evening hours, so we spent both evenings in the city. If the hotel was walkable from the main tourist haunts it would have been perfect.

The concierge at the hotel was very helpful in pointing us to places to eat in Copenhagen (beware finding a decent place to eat after 10pm is near impossible in Copenhagen) and also was very good in organising taxi's for our early morning flight out of Copenhagen.

Overall good value for money in expensive Scandinavia!

  • Stayed: September 2012, traveled on business
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1  Thank harifromchennai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BellaSkyComwell, Manager at AC Hotel by Marriott Bella Sky Copenhagen, responded to this reviewResponded October 23, 2012

Thank you for your review, we are glad that you like our breakfast buffet. Come see us again soon.

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2,029 - 2,035 of 3,789 reviews

Reviewed October 8, 2012

Stayed at the Bella Sky Comwell for 3 nights on a business trip to Denmark. The hotel is close to the airport but not that close to other amenities. From the initial service at check-in, I found the staff extremely helpful and polite. The hotel itself is very modern and clean, with great views - not great if you don't like heights though.

The rooms are a reasonable size, very clean and have free wifi (which for me is a great bonus). And the bed was super comfy...

The room rate was also very competitive.

  • Stayed: October 2012, traveled on business
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Thank Nick B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BellaSkyComwell, Manager at AC Hotel by Marriott Bella Sky Copenhagen, responded to this reviewResponded October 16, 2012

Thank you for taking the time to evaluate our hotel. We hope you will stay with us again.

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Reviewed October 7, 2012

Very comfortable bed, great media in rooms, stunning building, friendly staff, exceptionally clean and with brilliant transport options into the city, only 8 minutes on the impressively punctual metro. Denmark really is ahead of th UK with design and environmental functuallity.

  • Stayed: October 2012, traveled as a couple
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Thank Jo G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BellaSkyComwell, Manager at AC Hotel by Marriott Bella Sky Copenhagen, responded to this reviewResponded October 16, 2012

Your review is much appreciated. We look forward to your next visit.

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Reviewed October 5, 2012

Since the outside you can see that it's a very special and modern hotel. In fact the building is composed of two skyscrapers with irregular geometric forms.
The hotel is very unique and modern but a bit cold. The lobby is very spacious and remembers an airport. The rooms are medium size, well equipped, with pillows and colors reminiscent of the exterior style. Bathroom is clean and comfortable.
It 's a futuristic and modern style hotel, well cared for detail but it seemed to me too cold and not personal.
The hotel's location is convenient because it has a car park and it's close to the metro but the hotel is decentralized.

  • Stayed: April 2012, traveled as a couple
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Thank Arno K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BellaSkyComwell, Manager at AC Hotel by Marriott Bella Sky Copenhagen, responded to this reviewResponded October 16, 2012

Thank you for the feedback, we look forward to welcoming you here at Bella Sky Comwell again.

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Reviewed October 4, 2012

My husband attened a 5 day conference at the Bella Centre Convention Centre in Copenhagen and we stayed at the Bella Sky Comwell located next door. Looking at the hotel from outside it is visually amazing as the 2 towers are built at an angle with two connecting walkways.
Inside we found the staff always helpful and English spoken fluently by the front desk staff. Our room was not huge but subsequently staying in other parts of Scandinavia this room was generous! Perhaps because this was the conference hotel with most delegates (at the world congress) staying there the only slight complaint would be the breakfast buffet. In the 6 days we stayed there it was always exactly the same. Scandinavians only seem to know bread for breakfast - admittedly varied and nice - but not toast unfortunately. Here there were a few hot options - in our other Scandinavian hotels there were none! - so this was better than nothing but always the same. when people are staying at the one hotel for multiple days a few changes would have been welcolm.
the metro train station (Bella Centre) is a 5 min walk away and it takes about 10 minutes to get into the centre of Copenhagen (KGS Nytorv station). it is much cheaper/easier to buy a 10 multitrip ticket (which you can share) than buy single tickets. The first day fortunately there was a train staff member at the station who helped us get our tickets from the ticket machine. These are not manned stations and surprisingly we found in Copenhagen very few services were bilingual and we would have had much trouble reading the instructions in Danish.
If we were in Copenhagen just for a holiday we would stay closer to the city centre (more historic/convenient for touring) but as at the conference the Bella Sky Comwell was fine for us this time. It is away from everything and the location itself is very dreary - in outer suburbia really with no other faciliies in walking distant. one day i was recommended (by hotel staff) to go to the Field's shopping centre - one metro stop away - which was advertised as the largest shopping centre in Scandinavia. it was a total disappointment and compared to Australian shopping centre 'that's not a shopping centre, it's a small group of shops!'
if you are going to a conference then do stay at the Bella Sky Comwell but otherwise i would choose somewhere closer to Copenhagen's main attractions.

  • Stayed: September 2012, traveled on business
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Thank Carolynt23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BellaSkyComwell, Manager at AC Hotel by Marriott Bella Sky Copenhagen, responded to this reviewResponded October 16, 2012

Thank you for your review. We value your opinion and hope that you will stay with us again in the future.

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Reviewed September 29, 2012

The hotel and service experience were both generally very good, although the bar staff and the lifts struggled to cope with the level of occupancy during peak times. Rooms are modern in design and function, are quiet, and are of a good size - my room was on the 4th floor. (I also understand from some colleagues that they also have a floor especially for female guests - so that they can feel more secure when staying away). Make a visit to the SkyBar on the 23rd floor - the views are stunning.
The hotel in next to a large, well serviced conference facility - so beware that any mid-week stays may be heavily influenced by corporate or business guests.
The hotel location is very good, with buses stopping outside the hotel, a nearby taxi rank, the Metro minutes away and journey time from the airport less than 10 minutes. Additionally, if you fancy going further away, you can take a 30 minute trip across the Oresund Bridge into Sweden (Malmo) - worth a visit.

Room Tip: Didn't hear any complaints from anyone. Would suggest selecting a room on a high floor - to take...
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  • Stayed: September 2012, traveled on business
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1  Thank Russ06
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BellaSkyComwell, Manager at AC Hotel by Marriott Bella Sky Copenhagen, responded to this reviewResponded October 5, 2012

Thank you for your recommendation of our Sky Bar, we will be happy to welcome you back at Bella Sky Comwell any time.

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Reviewed September 27, 2012

I stayed at the Bella Sky with my girlfriend16-19th August and was not best impressed.
Beautiful hotel but slow service at check in .
No hotel guide except on the TV and the do not disturb electric sign switch is so small you'd be lucky to find it.
Stunning views and great room with very comfortable bed but rooms were not cleaned properly.
Used toiletry tubes were not removed, cups and crockery were left outside for the 3 days ewe stayed there gradually building up.
As we stayed in one of the better rooms I was surprised there were no bathrobes in the rooms.

On a positive note
There were some lovely staff though, Michelle and Lisbeth on reception, Maria at the (downstairs) cocktail bar and Alexandra was a fantastic waitress in the library restaurant.

But back to the other stuff.
For some reason the management decided to stop serving cocktails in the sky bar which incidentally is amazing but after a glass of wine and a ridiculously expensive tiny piece of strong cheese almost thrown on my table by a surly waitress we decided to forego the views and go to the downstairs bar which despite being deserted at least had a good choice of drinks.

The next day the young concierge was rude and dismissive being unwilling to help and at breakfast there was one coffee machine for the whole hotel which meant long queues that stretched in front of the main exit from the kitchen which was a bit hazardous.
The breakfast was a bit canteen style which is fine but the tables were not cleaned quickly enough so you had to share your table with some other persons dirty plates.

Disappointed that for however many millions it took to make this amazing building they forgot to build a swimming pool and when using the spa no bathrobes were provided.

Overall I'd say more style and little substance

  • Stayed: August 2012, traveled as a couple
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1  Thank Greg B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BellaSkyComwell, Manager at AC Hotel by Marriott Bella Sky Copenhagen, responded to this reviewResponded October 5, 2012

Thank you for taking the time and effort to evaluate our hotel, it will help us improve. We are sad to hear of your experience, it is not our usual standard that neither the cleaning is unsatisfactory nor our concierge and waiters are rude. We are glad that the rest of the staff made up for the others. Despite a mixed experience, we hope to see you again, so that you can see our true standards.

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Additional Information about AC Hotel by Marriott Bella Sky Copenhagen

Address: Center Boulevard 5, Copenhagen 2300, Denmark (Formerly Bella Sky Comwell)
Phone Number:
Location: Denmark > Zealand > Copenhagen > Amager
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
#5 Spa Hotel in Copenhagen
#9 Family Hotel in Copenhagen
#12 Romantic Hotel in Copenhagen
#13 Luxury Hotel in Copenhagen
#13 Business Hotel in Copenhagen
Price Range: $150 - $369 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — AC Hotel by Marriott Bella Sky Copenhagen 4*
Number of rooms: 812
Official Description (provided by the hotel):
Visit Copenhagen in style when staying in AC Hotel by Marriott Bella Sky Copenhagen. Our contemporary hotel in Copenhagen, Denmark provides comfortable accommodations with spacious pet-friendly guest rooms and suites, complimentary high speed Internet access, flat screen televisions with premium channels and many more thoughtful amenities. Ideal for a weekend getaway in Copenhagen, we offer a full-service spa, state-of-the-art fitness center, decadent bars and lounges and a shuttle to Copenhagen Airport. ... more   less 
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Also Known As:
Bella Sky Comwell Hotel Copenhagen

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