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“Company refused to honor their group rates”

Netto Baadene Boat Tours
Book In Advance
More Info
$63.15*
and up
Copenhagen Card
Certificate of Excellence
Reviewed June 6, 2013

A group of 40 people all from a cruise ship docked in Copenhagen on May 30 attempted to confirm a group booking at the end of April. The original booking had grown from a smaller group. The company refused to answer any and every communication attempt on the subject after the third week of April. Attempts were made by FAX but after 10 attempts over 24 hours their machine did not pick up. With no confirmed booking the group broke up and I have no idea hoe many still used the company and how many did not. The 30th of May was a beautiful day and some did still use them from Nyhavn since the difference in the fare was just 1.20 Euros. We made no attempt to bring this up with the very young lady in the ticket booth. The refusal to respond to communicate ( including an attempt in Danish ) was very disappointing. We would have enjoyed a group sailing but unfortunately that did not happen.

1  Thank Onourway547
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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424 - 428 of 621 reviews

Reviewed May 25, 2013

Good way to see many interesting spots in a short time. If the weatehr is good also a nice pass time - perfect combination of sun, water, sights and a bit of wind.
Reasonable price (40 DKK) for a guided tour in three languages.

1  Thank Anna G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 25, 2013

Not as popular as the Copenhagen Canal Tours (both follow the same routes), the advantage of this tour is that you can join it on the Nyhavn location for free with the Copenhagen Card.

Thank Itravelalot1981
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 14, 2012

We have been in Copenhagen during Easter Period, the weather was cool on the day of City tour. The tour guide was very learn and informative and translating all the details in English along with Danish, There were several places which we saw and enjoyed during the tour. Highly recommended tour if you are in or around Danish Capital.. Cheers Boat Tours..

1  Thank ShyamKantDubey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 13, 2012

A Danish friend advised us to seek out the Netto Badene tour stop at Holmens Bro, (next to the bridge at the back of Holmens Church), rather than use the more expensive tours that dock opposite Christianborg Palace. This saved us money and our tour was much the same, given that the boats of the two companies kept to similar routes and speeds.
The live commentary was in Danish and English, with regular stops around the route plus the main tour base at Nyhavn. Note access to any of the tour boats is not very suitable for people with restricted mobility, there are steps and level changes to deal with.
This tour lasted just over an hour and we enjoyed seeing the city from the water, well worth doing and there are plenty of (tourist) places to eat and drink in Nyhavn after you get off.

3  Thank Corb2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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