I stayed at the hotel twice in March 2011. The hotel has a boutique hotel feel. The rooms are well lit, clean, large, and modern. The bathrooms are very spacious. The showers have great water pressure and the water temperature was hot every time I used it. There is also a free business center equipped with several computers so you can print your boarding pass or check email.
The location is less than a three minute walk from the trains, but I heard no noise. You can get anywhere in Copenhagen in about ten minutes, so location was fine. You can buy discount train/subway passes from the hotel and save money on daily transportation. Also there is a free shuttle to and from the airport. The hotel is across from a large indoor mall which has some cheap lunch options such as KFC, Burger King, a chocolate shop, cafeteria, large grocery store, and few different bakeries.
The reason I chose to come back to this hotel was that the service was beyond my expectations. I wish all the hotels I stayed at had staff this well trained, knowledgeable, and helpful. The front desk staff really went out of their way to make my stay enjoyable.
I arrived VERY early both times and my rooms were ready with no waiting. I did email the hotel in advance to let them know that I was coming from JFK and would be arriving in the early AM. The front desk clerk Tues, offered me recommendations on places to see in the city since I didn't have any set plans. He is truly an asset to the hotel. Another example is that It was slightly raining and one of the clerks (blond male) ran over to me with an umbrella to use for the day, without me going to the front desk. All these things are stuff I expect hotel staff to do, but sadly unlike here, I usually have to ask. This proactive approach to service is lacking in many larger western hotels. Because of the fabulous staff, I will stay here next time I am in Denmark and I highly recommend it to everyone.
- Official Description (provided by the hotel):
- Hotel Crowne Plaza Copenhagen Towers in Copenhagen is Denmark’s leading hotel within sustainability. Sustainability is incorporated in all aspects of the hotel, and our green profile means that we use 65 per cent less energy than other comparable hotels. From our spacious and elegant rooms with Paustian furniture, guests can enjoy views across Ørestad and north to Copenhagen, and the hotel is ideal for both business travellers, weekend stays and mini-breaks. The hotel is situated only 200 m from Ørestad station, so if you arrive by metro or on the Øresundstag, the Øresund train, the hotel is only a couple of minutes’ walk away, while it takes only 10 minutes on the metro into Copenhagen city centre. Malmo can be reached by train in less than half an hour. If you are arriving by air, there is a shuttle service to/from Copenhagen Airport. ... more less
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