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“Good location, poor rooms”
3 of 5 bubbles Review of Hotel Svanen

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Hotel Svanen
Ranked #11 of 13 Hotels in Billund
Johannesburg, South Africa
Level Contributor
243 reviews
93 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
“Good location, poor rooms”
3 of 5 bubbles Reviewed June 7, 2012 via mobile

This hotel is within easy walking distance from the Legoland resort. The restaurant is serving a good buffet and it is very kid friendly, with a play room right next to the dining room. Unfortunately the hotel room itself was a disappointment. It is like a motel, where you park the car right outside the door. Room standard is basic, with small rooms, despite catering to families. We also had big stains on both the carpet and pillows, so it did not feel very clean. For the price you pay, I expected more.

Stayed June 2012, traveled with family
Helpful?
Thank PHR67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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360 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
UK
Level Contributor
43 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 bubbles Reviewed May 11, 2012

Stayed here for two nights on business - the location was convenient but I found the hotel to be expensive. I had a standard room - very basic with curtains that didn't reach the window ledges so allowed the light to come in. These rooms definitely need some refurbishment to justify the price.

Staff were OK from what little contact there was. Breakfast was good as ever in Scandinavia and not too crowded since I was there outside the school holiday season.

Room Tip: I'd avoid the standard rooms, they are not so much standard as basic.
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  • Stayed May 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DevonJennywren
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
1 review
5 of 5 bubbles Reviewed April 26, 2012

Stayed for two nights in April 2012, and impressed - friendly staff, and the best hotel breakfast I have had for a while.
Would recommened if you are visiting LEGOLAND as only 10 minute walk, and much cheaper than the LEGO branded hotel.

  • Stayed April 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lloydus_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chorley, United Kingdom
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed April 24, 2012

Really enjoyed staying here last week, the food in the restaurant was really really good, surprisingly good.

The rooms are ok (we had a JNR Suite i think) so can't vouch for the basic rooms. Its like a motel as its a collection of buildings rather than just one.

The staff are good, my only criticism is that We were the only people having lunch that day and the waitress was more interested in setting up for dinner, not very attentive. I imaging they don't get much lunchtime business.

Very handy for Legoland and Billund Airport

They have obviously spent a lot on the place, I would loose the glitter curtains as it cheapens the look of the place but other wise glad we stayed.

Good beer too, try the local one on draught.

  • Stayed April 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SealInemike
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gothenburg, Sweden
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed April 23, 2012

We recently went to Legoland and booked this hotel as part of our Legoland package from legolandholidays.dk. This is a pretty nice hotel located at a 10 minute walking distance from Legoland and Lallandia. Their breakfast was very good, however you need to be early to beat the crowd.
The room was quite comfortable for 2 adults and 2 kids. The dinner, however, was quite expensive. We did not have dinner here at all. Instead,there was a good Pizzeria nearby (1 km), so we went there to have some hot Pizza and Pasta and it turned out to be very cheap.

I would definitely recommend this hotel for anyone planning for a trip to Legoland.

  • Stayed April 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank AnilKasat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
london
Level Contributor
33 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed April 5, 2012

The hotel is not bad for what i paid for as i had a good deal for two nights at hotel and 2 day Legoland Entry, the rooms were cean and basic however there was a stain on the carpet near the bedside table but generally that didn't affect us.
We decided to walk from Airport to the hotel as it was sunny took us about 25 minutes to walk it would be better if we didn't carry so much.
Breakfast was quite good as it was inclusive for us,lots of fresh fruit, boiled eggs, cereal to choose from and hot waffle machine so all in not bad if you get a really good rate for the hotel otherwise i wouldn't advise staying here if you were paying a lot for it.
It's also the furthest hotel from Legoland but it's within walking distance you have to walk past Propellen Hotel for few 100 yards and you're here.
No bad smells or anything so not bad hotel in general

Food: found the restaurant prices a bit steep, so popped over to Propellen Hotel for takeaway food but it didn't taste too good to be honest

  • Stayed October 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Fluffi_slipperz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vilnius, Lithuania
Level Contributor
82 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
4 of 5 bubbles Reviewed March 12, 2012

The Svanen Hotel seems to have undergone a rather thorough renovation since last time I was in Billund.

Rooms are very nice: modern, comfortable, spacious, practical and very quiet. No minibar. I found the beds a little too hard, but in no way a bone-crushing experience. Wifi internet works really well. There's a sofa, sofa table, armchair and workspace with plenty of space around it.

Breakfast is okay, but unfortunately all the bread is bake-off (thus tasteless), and the hot options are also preprepared. Healthy and diabetic friendly options are limited. On the other hand, breakfast is served from 0500 in the morning, a great plus.

Staff very friendly and service minded.

Restaurant looked good, but a look at the price list made my jaws drop. I understand that a quality restaurant must have high prices, but these are very high, even by Scandinavian standards. It's too bad they think that DKK 225,00 should be the cheapest option for a main course. I was on a business trip, and even my company charge policy will not tolerate such prices. There are no options for people with normal budgets. For this reason, I got my dinner elsewhere.

Despite a few shortcomings, the hotel itself is probably the best place to stay in Billund.

Room Tip: No preference.
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  • Stayed March 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Tomitronic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Svanen

Property: Hotel Svanen
Address: Nordmarksvej 8, Billund 7190, Denmark
Location: Denmark > Jutland > South Jutland > Billund
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #11 of 13 Hotels in Billund
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Svanen 4*
Number of rooms: 50
Reservation Options:
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Also Known As:
Svanen Hotel Billund
Hotel Svanen Denmark/Billund

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