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“An exceptional hotel to stay in even for business purposes!” 5 of 5 stars
Review of Hotel LEGOLAND

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Hotel LEGOLAND
Ranked #2 of 13 Hotels in Billund
Level Contributor
27 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“An exceptional hotel to stay in even for business purposes!”
5 of 5 stars Reviewed March 30, 2012

I have visited Hotel Legoland whilst on a business visit and I was truly impressed with the room, the facilities and the hotel in general. The room was also very clean.

  • Stayed March 2012
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank MiffyN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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827 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (80)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
belfast
Level Contributor
31 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
2 of 5 stars Reviewed February 6, 2012

The hotel has a very noticable odour in the lobby, no one is in a rush in the reception area which is usually chaos. Rooms are very basic, clean but basic! You would,nt know you were in Legoland though!! Food is terrible overpriced and a nightmare, walk out into Billund and eat there instead. There are cheaper hotels, I would suggest staying there as you are being charged more for nothing! Staff are not very service orientated. Would not reccomend.

  • Stayed September 2011, traveled as a couple
    • 2 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
5 Thank jonnieCheshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nuremberg, Germany
Level Contributor
200 reviews
199 hotel reviews
common_n_hotel_reviews_1bd8 224 helpful votes
3 of 5 stars Reviewed November 27, 2011

I had booked a flight to the Faroe Islands in September 2011 which was cancelled due to fog. So Atlantic airways put us to legoland Hotel for the night. It was interesting to stay there, because it is not a usually hotel. But it is not very clean and if I would have paid the room by my own, I would be disappointed. Also the buffet dinner and breakfast was o.K. for free, but it is not worth if you pay (huge choice but poor quality).

  • Stayed September 2011, traveled solo
    • 2 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 2 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
5 Thank laendersammler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lakeland, florida
2 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed October 30, 2011

TERRIBLE!!!!!! NOT HANDICAP FRIENDLY.... What a NIGHTmare,they expect the family to make 2 seperate lines your disabled loved one goes one way with ONE companion and the rest of you sit in a regular line ....So if your loved one has an emotional handicap, low heat tolerance ,anxiety just explain to then they have to wait 30 minutes or longer to ride..And in every ride someone will treat you different other employees give you a look like they dont know where to put you.It wa AWEFUL I will NEVER go there again THEY need to learn from Disney .....Disney is all about keeping the families together!! Not aggrivating you.....I will tell all FAMILIES with Special Needs Families , DO NOT GO TO LEGOLAND....

  • Stayed October 2011, traveled with family
    • 1 of 5 stars
      Value
    • 1 of 5 stars
      Service
Helpful?
8 Thank oohyeah4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Moscow, Russia
Level Contributor
79 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
5 of 5 stars Reviewed October 3, 2011

We went to Legoland for the weekend holiday as family with 3 kids and were pleasantly surprised by the property in contrast to our expectations on the grounds of the previous reviews. First of all the hotel looks and feels much smaller than other equivalent hotels in the equal type of locations (like Hotel Disneyland near Paris) despite actually being not so small and consist of several wings, some of them being in very peaceful locations.
We stayed in one of the Adventure rooms. The room and the wing were it is located looked very new and fresh and nicely decorated by various lego articles. It actually quite small, but surprisingly well planned and therefore can easily accommodate up to 2 adults and 4 children. Our room was on the first floor and was very quiet and overlooking into the green park.
The hotel is full of fun for kids, with various lego articles and playgrounds all around. The restaurants (they have 2 of them sharing the same kitchen) are really nothing special, but they serve their function very well-no need to keep your children waiting as on of them is buffet and the other one provides quick service.
The two problems found in the hotel: one is absence of air-conditioning in the rooms, that might be a problem during hot summer. Another is that it stays very near to airport runaway and is quite noisy once there is a plane landing of taking off ( in is not a problem of the hotel, but rather a problem of the whole Legoland location).
I believe Legoland is no alternative and after all very nice place to stay if you are travelling to Legoland with children.

Room Tip: Adventure or Pirate rooms as they are in the newly build wing
See more room tips
  • Stayed September 2011, traveled with family
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
6 Thank AS71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed August 30, 2011

We stayed for one night in a pirate suite. Suite is a bit generous .. It was really only a small hotel room, but with bunk beds and pirate theme everywhere the kids loved it, and all the Lego stuff everywhere. The corridor was very smelly though. We couldn't work out if it was urine, damp, vomit or what.. But it was really bad. I mentioned it to the checkout staff who seemed completely oblivious to it or have any interest in fixing it. Convenient to the park

  • Stayed August 2011
    • 2 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Rooms
    • 2 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
5 Thank Miguelm60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sweden
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed August 16, 2011

I stayed here with my family for a 2 days stay +legoland park..
The location of the hotel is perfect; right on the park, with direct access in-and-out all day so that family members conveniently can go take a rest during long days of visiting Legoland.
We did not stayed on the rooms looking to the park. We stayed on the rooms looking to the entrance, which in my opinion had an ok size for a 3 persons family, but definitely not for more than than. If you are looking for a real 4 starts hotel, then you will get deceptionated with this room: old, not good cleaning and smelling bad on toillet, not so say on the furniture that is the same from when the hotel was inaugurated.
Pros from the hotel:
- Free Wi-fi
- Buffet restaurant: elegant and delicious
- Lego treats everywhere! in the room, corridors, etc...
- Fast and efficient check in and out.
Contras:
- Cleaning of the room was bad
- Eventhough we got at 15hrs the key to our room, this one was not ready, we have to wait in the door of the room aditional 15min.
- Toillette had a bad smell coming from the suitage of the shower
- On the first day, before going to the park, we left the sign "please clean my room" at about 9hrs...then by 14hrs we decided to go for a rest in the room, and guess what...the room was not done yet. We changed the signed to "Do not disturb" and by 15hrs when we were returning to the park, there was on the floor a plastic bag containing new towells, paper, etc...what??? were they thinking not to clean?? we informed trhe reception , who apologise and informed that they did not know what was this bag about and that the room will be clean. From the park we returned at 18hrs and guess....no cleaning yet! again I had to go to the reception (as they do not answer the phone) again and ask them to clean. The room was cleaned after 19hrs. Bad for a 4 starts hotel.
- Customer service non..existence: I do not really understand why they do have a telephone in the reception if they never answer....all the times I needed something, I had to go in person there.

Summarising: if you need the perfect location and have small children that need a rest in the middle of the day, then this is the place! otherwise I recomend another hotel.

Room Tip: Bad cleaning, custumer service, but perfect location
See more room tips
  • Stayed August 2011, traveled with family
    • 2 of 5 stars
      Value
    • 3 of 5 stars
      Sleep Quality
    • 1 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
6 Thank gel17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel LEGOLAND

Property: Hotel LEGOLAND
Address: Aastvej 10, Billund 7190, Denmark
Location: Denmark > Jutland > South Jutland > Billund
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 13 Hotels in Billund
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel LEGOLAND 4*
Number of rooms: 200
Official Description (provided by the hotel):
Treat your family to the ultimate experience - a mini-holiday at Hotel LEGOLAND(R)! From the moment you arrive at the spectacular dragon-guarded entrance, you'll be delighted by interactive LEGO(R) features, fully themed bedrooms and play areas, and lots of kid's entertainment! Our hotel inspires imaginations and creates laugh-out loud memories. ... more   less 
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Also Known As:
Legoland Hotel Billund
Lego Land Hotel
Hotel Land Lego
Hotel LEGOLAND Denmark/Billund

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