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“First class service”

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First Hotel Aalborg
Ranked #1 of 19 Hotels in Aalborg
Reviewed August 26, 2014

A good well function hotel, with a great service!
Beds are really good. and placed right next to the renovated harborfront, the view is outstanding.
The hotel is build back in the eighties, wich for some parts, still is visible.
Wifi is okay and fast.

Room Tip: Try to get seeview.
  • Stayed: August 2014, traveled on business
    • Location
    • Rooms
    • Service
Thank Catuda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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201 - 207 of 557 reviews

Reviewed August 19, 2014

The location is great-next to Limfjorden and the city centre. Quiet eventhough its not far from everything. Very good breakfast. Bathrooms are outdated but will be renovated this autumn. We enjoyed our stay.

  • Stayed: August 2014, traveled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank Serina P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Morten C, Direktør at First Hotel Aalborg, responded to this reviewResponded August 19, 2014

Dear Serina,

Thanks for staying with us.

We are very happy that you enjoyed your stay at First Hotel Aalborg, and I can confirm that we will start the renovation in october.

Have a wonderful day

Best Regards

Morten Christiansen
General Manager

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Reviewed August 18, 2014

Very friendly and helpful reception staff. The hotel, maintenance and furniture is a bit out-dated. The hotel has a good location close to the centre of Aalborg with most attractions within walking distance.


  • Stayed: August 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with FirstHotels.com
Thank Jesper58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Morten C, Direktør at First Hotel Aalborg, responded to this reviewResponded August 19, 2014
Google Translation

Kære Jesper,

Tak for dit ophold på First Hotel Aalborg.

Jeg er rigtigt glade for at vores personale har givet dig en god oplevelse hos.

Ligeledes tak fordi har har brugt tid på at give os feedback.

Rigtig god dag

Morten Christiansen
General Manager

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Reviewed August 15, 2014

There are two First Hotels in Aalborg - this is the one by a pleasant, but not specially romantic, stretch of the river, surrounded by quirkily modern new buildings (and some construction sites nearing completion). The best feature of the accommodation is the generous size of the room. Otherwise it's a clean, efficient, spacious place, well-run by friendly and efficient staff. As a modern, purpose-built chain it's not going to compete at the bijou or characterful end of the market, but for a decent, trouble-free stay, it works very well. Special thanks, and a lift up to 4 stars, to the staff for unfussily finding a simple solution for a soft bed (answer: break up a big cardboard box and stick it under the mattress).

  • Stayed: August 2014, traveled on business
    • Location
    • Sleep Quality
    • Service
Thank trainsifpossible
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Morten C, Direktør at First Hotel Aalborg, responded to this reviewResponded August 18, 2014

Dear "trainsifp"

Thank you very much for staying with us at First Hotel Aalborg.

I will pass on the nice words about the staff to my colleagues right away.

I must admit, that my housekeeping manager made me smile, when she actually showed me cardboard box, that turned up to be the right solution for your bed.

But I am very pleased that she found a solution for you, even though it was a bit
untraditionally.

Looking forward to seeing you again at our hotel.

Best Regards

Morten Christiansen
General Manager

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Reviewed August 11, 2014

The hotel is basic. The rooms are of good size. My room was on the inside of the hotel, i.e., overlooking the courtyard. However, I would imagine that the rooms overlooking the main street can be very noisy. The bathroom doesn't have a proper shower cubicle but rather the shower is in the corner with two curtains. The shower kit doesn't have soap/shampoo holder which is not good. There seems to have been a holder there at some point in time, but it has been ripped off and the marks have not been cleared.

The breakfast is good portions and variety. It is a combination of a Danish and continental breakfast. Location wise, the hotel is perfectly located: close to the city centre and right near the promenade. Sleeping quality was good and although I booked a single room, I had a comfortable double bed. The furniture is a bit old and the closet doesn't have a door.

The hotel could do with some extensive restoration. Also, in the morning, the whole corridor smells food for some reason. I didn't mind this, but some people might object to this.

  • Stayed: August 2014, traveled on business
    • Value
    • Rooms
    • Service
Thank csmokramer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Morten C, Direktør at First Hotel Aalborg, responded to this reviewResponded August 13, 2014

Dear Guest,

Thank you for staying on First Hotel Aalborg and for taking time to comment on Trip Advisor.

I am happy that you like our location next to the water front and still in the city center.

I fully understand your comments on our showers. It is not good enough compared to the rest of the hotel standard. Therefore I am pleased to tell you that we will renovate all our bathrooms completly this fall. This will improve the standard dramaticly for you comfort and also in terms of our enviromental program.

Once again thanks for visiting us.....we are looking forward to seeing you again

Best regards

Morten Christiansen
General Manager

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Reviewed August 9, 2014

Nice enviroment, Close to center, Nice people, Outside the hotel was very clean and very little waste....................................................................................................

  • Stayed: August 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with FirstHotels.com
Thank 985Martin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Morten C, Direktør at First Hotel Aalborg, responded to this reviewResponded August 13, 2014
Google Translation

Kære Martin,

Vi er glade for at du og familien har haft en tilfredsstillende ophold hos os på First Hotel Aalborg.

Vores beliggenhed bliver bedre og bedre i takt med Aalborg udvikling, men jeg er specielt stolt over at du nævner mine ansatte. De gør stort stykke arbejde for at vores gæster skal føle sig hjemme, og opleve en levende og nærværende personale. Endnu en gang tak for dit besøg og pæne ord.

De bedste hilsner

Morten Christiansen
General Manager

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Reviewed July 29, 2014

This is a very central hotel, that lays in the centrum of Aalborg. Just a small walk to every thing. Only thing is that there was no AC or ventilation, so when we stayed, it was extremly hot, 30 degrees celsius, i side and outside. Very difficult to sleep.

  • Stayed: July 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with FirstHotels.com
Thank Saltogalten666
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Morten C, Direktør at First Hotel Aalborg, responded to this reviewResponded August 6, 2014
Google Translation

Kære gæst.

Dejligt at I har haft en godt ophold på First Hotel Aalborg.

Jeg skal beklage, at I har haft det varmt på jeres værelse, men
sommeren har været ekstrem varm i Aalborg, og der bliver naturligvis til tider varm på værelserne.

Vi har beklageligvis, i lighed med de øvrige Aalborg hoteller, ingen Air Condition på værelserne.

Endnu engang tak for dit ophold hos os.

Med venlig hilsen

Morten Christiansen
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about First Hotel Aalborg

Address: Rendsburggade 5, Aalborg 9000, Denmark
Location: Denmark > Jutland > North Jutland > Aalborg
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Pets Allowed ( Dog / Pet Friendly ) Restaurant
Hotel Style:
Ranked #1 of 19 Hotels in Aalborg
Price Range: $136 - $180 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — First Hotel Aalborg 4*
Number of rooms: 155
Official Description (provided by the hotel):
Welcome to First Hotel Aalborg Located on Aalborgs new Waterfront, between Musikkens Hus and Utzon Centeret. Renovated in 2012, the hotel is modern and up to date. Recently, all bathrooms and the reception area have undergone additional renovations. Professional City and Conference hotel with the City's best location. Our staff is ready to provide you with a unique and personal experience. Prices includes a delicious breakfast buffet, free Wi-Fi. Parking is available at the hotel for at fee- 95 DKK/ day. If you wish to park at the hotel, please see the Front Desk for registration of your vehicle. ... more   less 
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