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“Convenient and good value”
Review of First Hotel Grand

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First Hotel Grand
Ranked #2 of 17 Hotels in Odense
Reviewed October 8, 2013

Located centrally in Odense this hotel gave good service and value for money. Beautiful old buildning which has retained some pleasing details such as old paintings, staircases etc. Friendly staff, cozy bar, excellent breakfast and large rooms.

  • Stayed: September 2013, traveled as a couple
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Thank cymruambeef
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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361 - 367 of 861 reviews

Reviewed October 8, 2013

This is a great hotel, well located withing walking distance of the railway station, and right on the restaurant/cafe strip. We walked everywhere.
On our first night when we both used the shower, a sewer blockage became evident and flooded the bathroom. I accept that such things can happen - it is how they're dealt with that's significant. In this case, on reporting the problem to reception, we were informed that we should change to a room on a different floor. This in our pyjamas, at 10.00pm, and no help offered by the hotel to re-pack and relocate our clothes and luggage. I even had to go down to reception to collect the new room key! On checking out after our stay, no apology, no gesture (eg a free breakfast or bottle of wine).
So, nice hotel let down by inept customer relations.

  • Stayed: August 2013, traveled as a couple
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2  Thank XJ6man
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 28, 2013

After a drive from Esjberg we needed a friendly welcome and we got one, in fact we were greeted with a smile and a friendly welcome every time we passed through reception.

The room was very spacious and had a good modern feel to it despite the old (but in a good way) look of the rest of the hotel.

There was a huge choice at breakfast and we never struggled for room in the restaurant,

Location was excellent with the city centre just a short walk away and an equally short walk to the train station.

Recommended if you are stating in this beautiful city.

  • Stayed: July 2013, traveled with family
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Thank scfc66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 18, 2013

It is a gorgeous historic building at the heart of Odense. The staff is very nice and helpful. Unfortunately, the good things end here, at least for me. The room HVAC system is not good. The toilet is the problematic part. In my room (220), the toilet bowl is tiny and the seat is SIGNIFICANTLY bigger than the bowl. Flushing the toilet takes 15-20 minutes and a lot of acrobatics. I tried and tried hard could never get the shower to work, the hand shower works. The breakfast buffet leaves much to be desired. My guess would be, the establishment is seriously understaffed.

  • Stayed: September 2013, traveled on business
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1  Thank Amitabha B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 16, 2013

Located at few steps of central Odense, this traditional property provides good service in town. Large rooms,good breakfast. Sometimes they don't chance towels, you have to ask for. Although centrally located, it is very quite. Ease parking areas nearby.

Room Tip: Try those rooms looking the museum in front of the hotel.
See more room tips
  • Stayed: September 2013, traveled with family
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Thank Ruiflavio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 31, 2013

This hotel is right at one end of the pedestrian plaza in the middle of Odense, so it is well located. It has no parking. We were lucky and got a park over the road after parking restrictions finished and left in the morning before they commenced again. There is a large car-park nearby apparently. Its address is on the pedestrian plaza but its entrance is right on the corner of the cross street with on street parking. Our room was in a separate building to the main hotel building, reached by a long walk including a pedestrian bridge (all "inside" the hotel") but a bit of a pain. The room was clean and large but rather stuffy - it was a warm night and there are no fans or air conditioning. We had to leave the window slightly open and there was noise from the street. The staff were extremely courteous and helpful and English was no problem. The breakfast was terrific with much choice and in a very ornate dining room. The good aspects definitely outweigh the shortcomings though.

  • Stayed: June 2013, traveled as a couple
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Thank bstavert
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 20, 2013

This hotel is right in the pedestrian area of downtown Odense, and for automobile access it fronts on a quiet street. It is a short walk from the train station and buses. The rooms are nicely laid out with modern furniture and fittings. They serve a lavish breakfast.

  • Stayed: August 2013, traveled on business
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Thank Ben S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about First Hotel Grand

Address: Jernbanegade 18, Odense 5000, Denmark
Location: Denmark > Funen and Islands > Odense
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites
Hotel Style:
Ranked #2 of 17 Hotels in Odense
Price Range: $145 - $213 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — First Hotel Grand 4*
Number of rooms: 137
Official Description (provided by the hotel):
First Hotel Grand in the heart of Odense has been the city's most illustrious hotel since 1897. First Hotel Grand has undergone major remodeling and has reopened as one of Scandinavia's most stylish and classical hotels in keeping with its time-honored reputation as Odense's premiere hotel. Located in the heart of Odense and restored to its original grace with state-of-the-art conference facilities, First Hotel Odense is a palatial hotel and the perfect choice for travelers on romantic city breaks as well as discerning businesspeople. ... more   less 
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Also Known As:
1st Hotel Grand Odense
First Grand Odense
Odense First Grand Hotel

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