My partner booked a week at the apartments in June at short notice and as a surprise 50th birthday present for me. The agent had said there was negative feedback about the owner if you didn't use his facilities. We are of the view that if we are made to feel unwelcome or uncomfortable we simply won't waste our time or money on you. So if he wanted to be off with us he would be cutting off his nose to spite his face.
Due to a 3 hour delay at Gatwick we arrived after 9pm and having been collected from the main road by George [he was straight onto us about the Sunday BBQ but we had other plans] we ate at their restaurant having pizza (very good) and one drink and then going to our room. . I went straight back down to ask for a kettle, the very least I would expect for self-catering! I was offered ketchup by his daughter and after a few more attempts at charades I learned we were expected to use a saucepan to boil water. I was too tired to get worked up about it.
We have been to Skiathos many times and with only a week (6 days really) we wanted to go to us many of our favourite places and restaurants as we could. So aside from having a cocktail and dip in the pool one afternoon before we went into town that evening, we didn't really have time to use their facilities as well. And therein lies the problem with this resort!! George will be your new best friend all the time he is getting your money. Once he realised we weren't likely to drink or eat there he virtually ignored us even though we would call out Good Morning or wave if we saw him. The one exception was when we were having a drink on our balcony one afternoon and he had an inspector checking the premises. He went out of his way to talk to us then!
Our rep had told us our cases would be collected at noon the day we left and at 3pm George would take us to the main road to meet the coach. There was nothing on the agents board (or the card he put thru the door) about a time to vacate the room so we assumed that was noon too. We planned to pack everything, have a swim in the pool and then a leisurely lunch as we couldn't do much else.
My partner was packing and I was in the pool around 10:30 when, in front of other guests, George can storming over waving his arms around and telling me loudly we should have been out of the room by 10am. I told him politely and calmly there was nothing on the agents card or the board and we'd thought it was noon, but we would vacate as quickly as we could . He stormed off mumbling and arm-waving so I called after him louder and louder (so his guests could see and hear he was ignoring me) until he finally turned round. I then apologised loudly and clearly (for the benfit of the other guests all watching intently) but there had been no time given to us and he should speak to the rep if he wasn't happy.
When I told my partner what happened they were livid. We left our cases to be collected and then asked his daighter (George had left) what time we would be taken down to the road. She phoned him (apparently to ask) and then said 3pm. So we left and killed a few hours having a lovely lunch down the road (by the first supermarket as you leave) before wandering back to the Marialena for our lift.
We sat in clear view by the pool and George kept us waiting. Finally, he gestured us to get in the mini-bus and as he drove us down we got ticked off for coming back from wherever we'd been, just for the lift when we could have gone straight to the pick-up. Then came the subject of not using his bar and still expecting a lift. I could not believe his rudeness and I just kept repeating that the rep had told us he would take us to the pickup point. There was no point arguing with him - he's not worth it. Had he not been so rude he would have had our custom all that day.
So there you have it - it seems the more positive reviews are from people who spent more time using the bar than we did and that says everythng really. On the positive side the apartments are nice and the surroundings lovely. Shame it's not nearer the road or maybe we would have been there more.
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- Also Known As:
- Marialena Village Apartments Hotel Skiathos