On the weekend of the 28th July, we booked 6 rooms for people that came from out of town.
We chose this hotel because of its reputation as the best Patras has. Big mistake.
We prepared a detailed map given to the reception for our guests seeing that the reception to our wedding was far: the reception NEVER gave this to our guests.
2) we made clear to the administration that no money was to be asked from our guests.
One couple stayed an extra night and the staff asked them to pay despite our request.
That couple had barely enough money for the trip back home.
3) one staff member agreed to pay back the couple that they extorted money from only to have the owner blackmail the staff member into paying it from his pocket seeking he never got managements ok.
Til this day , that couple hasn't seen a penny.
We choose patras palace for better and we got the worse.
Do not go to this hotel customer service is terrible.
If patras has no tourists, now you know why Patras Palace!
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- Also Known As:
- Patras Palace Hotel Patras
- Palace Hotel Patras