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All reviews one night sea view value for money tea and coffee ironing board free bottles of water helpful personnel comfortable bed required things hotel choice free calls free wifi business trip clean rooms booked this hotel nice stay panna cotta
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Reviewed May 9, 2019 via mobile

The staff during check in was amazing. They service they provide as well are top notch that I have not seen elsewhere. They provide a free smart phone for use with data, and cell service for free. I had a data sim of my own so there wasn’t a need, but knowing this, in the future I wouldn’t need to buy a SIM card for my travels. All I need is to book stays at these smart hotels.

The only downside we had was during check out. The lady seemed like she couldn’t be bothered by us. I wanted to ask where the best place to take pics were of the Rion-Antirion bridge was, but decided against it because she seems annoyed.

Date of stay: May 2019
Trip type: Traveled as a couple
Thank Slowpoke1980
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GROUP-AIROTEL, Manager at Airotel Patras Smart Hotel, responded to this reviewResponded May 12, 2019

Dear Guest,

Thank you for choosing our hotel for your stay in Patra and taking the time to share your comments about your stay.
It pleases us to read that the general impression you have of us is good. We appreciate your kind words regarding our staff and that you enjoyed our facilities.
We are very sorry about the unpleasant incident at your check out time and we assure you that we have already done the right recommendations to the receptionist.
Thank you again for your kind words and hope to have the pleasure to welcoming you again in our hotel.
Best regards
Ioannis Tsoulis
Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 6, 2019

An ok Hotel. Convenient regarding location and a plus that it had underground parking. The reception needs an upgrade or at least a paint job and the hanging photograph of a man with a cigarette in hand just shows how non current the attitude is.

Date of stay: May 2019
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank StefT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GROUP-AIROTEL, General Manager at Airotel Patras Smart Hotel, responded to this reviewResponded May 13, 2019

Dear Stef,

I am sorry to see that your stay did not reach your expectations. We always try to exceed our guests’ hopes and try to become better every day.
Concerning your comments about our lobby, you will be glad to know that we are planning a renovation of the space. I hope that everything else was as you wished, if not I hope that the staff was present to help you with any comments you might have had.

Concerning the photograph of Mr Stratos Vassilikos, my father, who created Airotel Chain of hotels 35 years ago and passed away in 2002, it is just our way to show a small token of appreciation to what he created. I am sorry that you were not informed by our staff about the history of our group so that you could appreciate this small gesture of ours.

I remain at your entire disposal if you need something else and hope that you will give us a chance to change your mind about our chain of hotels next time you visit one of Airotel hotels around Greece. Please feel free to contact me personally if you have any other suggestions or inquiries.

Sincerely,

Evgenios Vassilikos

General Manager and Owner

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Reviewed May 4, 2019

this is our second stay in this hotel and we will absolutely be back next time we are in Patras. the staff is super friendly, the room is great and what a Zen bathroom!!!!! we have no complaints whatsoever. definitely recommend it.

Date of stay: May 2019
Trip type: Traveled with family
Review collected in partnership with this hotel
Thank Daydream16576639616
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GROUP-AIROTEL, Manager at Airotel Patras Smart Hotel, responded to this reviewResponded May 6, 2019

Dear Guest,

Thank you for the excellent critic & rating! Your positive reviews are the greatest reward for our hotel. We are pleased that your experience from our hotel was excellent and that you enjoyed so much our room facilities and our staff service.
We especially appreciate your statement that you will prefer us again and that you will recommend us.
we hope to have the pleasure of welcoming you to any of our group's hotels for a perfect stay experience.

Best Regards,
Ioannis Tsoulis
Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 29, 2019

It's a very good hotel choice. It's clean, modern and provides all the comforts. The beds were great. Offers an extra free mobile phone while staying with gps and free calls. It also has an iron and a folding ironing board in every room. Totally recommended!

Date of stay: April 2019
  • Trip type: Traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Wander13991406739
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GROUP-AIROTEL, Manager at Airotel Patras Smart Hotel, responded to this reviewResponded April 30, 2019

Dear Guest,

Thank you for the excellent critic & rating! Your positive reviews are the greatest reward for our hotel. We are pleased that your experience from our hotel was excellent and that you enjoyed so much our room facilities. We especially appreciate your statement that you will recommend us.
We hope to have the pleasure of welcoming you to any of our group's hotels for a perfect stay experience.

Best Regards,
Ioannis Tsoulis
Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 22, 2019 via mobile

Spent three nights and it's a perfect place to stay in Patras. Large and spotlessly clean rooms with everything you need, extremely helpful staff and close to the centre. Not really in walking distance from the new port but a taxi gets you there with 7 euro. Will definitely go back there next time I'm in Patras

Date of stay: April 2019
Trip type: Traveled with friends
Thank miketF7567TK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GROUP-AIROTEL, Manager at Airotel Patras Smart Hotel, responded to this reviewResponded April 29, 2019

Dear Guest,
Thank you for the excellent critic & rating! Your positive reviews are the greatest reward for our hotel. We are pleased that your experience from our hotel was excellent and that you enjoyed so much our room facilities and our staff service. We especially appreciate your statement that you will prefer us again.
We hope to have the pleasure of welcoming you to any of our group's hotels for a perfect stay experience.

Best Regards
Ioannis Tsoulis
Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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