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“Elegant choice” 5 of 5 bubbles
Review of Porto Palace Hotel

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Porto Palace Hotel
Ranked #16 of 60 Hotels in Thessaloniki
Certificate of Excellence
Brussels, Région De Bruxelles-Capitale, Belgium
1 review
“Elegant choice”
5 of 5 bubbles Reviewed February 8, 2014

Staying at Porto Palace is always a pleasant experience! Excellent services, clean rooms, convenient location close to city center and a restaurant destination in itself. The most elegant hotel in town for sure!

  • Stayed July 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Despina P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Porto Palace H, Διευθυντής at Porto Palace Hotel, responded to this review, February 9, 2014
Dear guest,
thank you for your positive feedback and for the time dedicated to write this review.
We are glad to hear from satisfied customers, it motivates us to keep offering high standand services to our esteemed guests.
We will be glad to welcome you to Porto Palace Hotel again, if your travel plans bring you back to Thessaloniki,
Sincerely,
Konstantina Mamada
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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417 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 bubbles
  • Location
    3 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
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  • English first
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English first
Thessaloniki, Greece
Level Contributor
39 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed February 7, 2014

I am using this hotel for my customers visiting Thessaloniki. Very competitive prices, professional people working in the hotel ready to assist with the best possible way to any of my demands, offering a great business stay. Receptionist usually offers to my customers a complimentary upgrade every time it is available. Very clean rooms with a very comfortable bed. Bathroom size is standard. Design of the room is relaxing and it feels like home. 5 mins away from down town but there is very frequent shuttle bus to the hotel. I have enjoyed breakfast for many times, it is of high quality food, wide variety, everything i would expect for a perfect breakfast to start my day.
I will definitely use the hotel again for the future stays of my customers.

  • Stayed February 2014, traveled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Savvas T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Porto Palace H, Γενικός Διευθυντής at Porto Palace Hotel, responded to this review, February 9, 2014
Dear guest,
first of all, we would like to thank you for the positive feedback and the time dedicated to write this review.
We are always pleased to hear from content customers. Addressing all business people needs is one of our major concerns and we are happy that our strong efforts are recognized by our esteemed guests.
Looking forward to welcoming you and/or your cooperates to our hotel soon,
Sincerely,
Konstantina Mamada
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Thessaloniki, Greece
1 review
5 of 5 bubbles Reviewed February 7, 2014

Big clean rooms, excellent service and amazing food! What more could anyone ask??? The location is perfect: near to the center (10 minutes by bus and the bus station is just outside the hotel)! I definetely recommend it!

  • Stayed December 2013, traveled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Veroniki P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Porto Palace H, Γενικός Διευθυντής at Porto Palace Hotel, responded to this review, February 10, 2014
Dear guest,
thank you for your positive review.
It is a joy to hear from satisfied customers, it makes up keep up with our efforts to offer high standard services with a smile.
We hope to have the chance to welcome you to our hotel once again,
Sincerely,
Konstantina Mamada
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Athens, Greece
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 bubbles Reviewed January 22, 2014

This hotel is located outside the center of Thessaloniki, so you will need to take a taxi or rent a car in order to visit the main parts of the town. It has nice and clean rooms, nice sitting area and helpful front desk officers. The breakfast is carefully cooked, but the quantities do not last till the ending time. We visited the breakfast area 15 minutes before closing and some of the dishes were already empty (inlcuding the delicious crepes). When we asked from the waiter to have some of the crepes, he replied that the kitchen was already closed!!!! This is not a good attitude for the rate we paid for our stay. I do not think I will visit this hotel again, there are other hotels that provide better value for money in Thessaloniki.

  • Stayed February 2013, traveled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank vang_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Porto Palace H, Γενικός Διευθυντής at Porto Palace Hotel, responded to this review, February 10, 2014
Dear guest,
thank you for your feedback and the time devoted to write your impressions of your stay at Porto Palace Hotel.
We also thank you for bringing the incident to our attention, so that we can investigage it further and prevent respective events in the furture.
As fas the hotel location is concerned, its distance from the city center is only about 2 kms, which would not register as far. What's more, the hotel offers frequent transfer to the city center with its shuttle bus service. You could ask for this service, should you come back.
We look forward to welcoming you again to our hotel,
Sincerely,
Konstantina Mamada
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Athens, Greece
Level Contributor
50 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 bubbles Reviewed November 20, 2013

I wouldn't say a 5 star hotel, but 4 star for sure…
Clean rooms but small for a 5 star and unfortunately noise came from everywhere… From the other rooms and more tragically from the nearby clubs…
Another disadvantage is that is lokated far from the city center….

  • Stayed November 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank pan0s_athens
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Porto Palace H, Γενικός Διευθυντής at Porto Palace Hotel, responded to this review, January 31, 2014
Dear guest,
thank you for your feeback on your stay with us.
Thank you for the positive review, nonetheless we are sorry to hear that the noise from the neighboring clubs bothered you. The building is a modern monument, so despite our efforts to totally soundproof it, there heve been limits to the degree we could intervene. Nevertherless, we try our best to place our costumers to as quiet rooms as possible.
We are looking forward to welcoming you again in Porto Palace Hotel,
Sincerely,
Konstantina Mamada
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Volos, Greece
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed September 20, 2013

I spent here 3 nights in double room with sea view. It is classic style hotel in calm area, close to airport, good wifi signal without password. Breakfast is good. It has restaurant with good menu and can choose dinner for fixed price 15 EUR per person. Staff is very welcoming and cooperative. No worries where to park a car. Good area for those who like to take a run in fresh air.

  • Stayed September 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Ievy_777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Porto Palace H, Γενικός Διευθυντής at Porto Palace Hotel, responded to this review, January 31, 2014
Dear guest,
thank you very much for your feedback and nice words.
It is a pleasure to hear from content customers.
We hope to have the joy to serve you again in the future,
Sincerely,
Konstantina Mamada
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Athens, Greece
Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed August 29, 2013

Very Nice hotel with excellent service. The rooms have all you need for a pleasant stay. It was very clean and the service was excellent.
The restaurant was very nice and the breakfast was perfect. Many choices from scrambled eggs , to sausages.

  • Stayed August 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank gdarsinos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Porto Palace H, Γενικός Διευθυντής at Porto Palace Hotel, responded to this review, January 31, 2014
Dear esteemed guest,
we appreciate the time taken to write a review.
We are happy to hear that you are satisfied with the hotel facilities and services.
Looking forward to welcoming you again in Porto Palace Hotel,
Sincerely,
Konstantina Mamada
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Porto Palace Hotel

Property: Porto Palace Hotel
Address: 65 26th Octovriou Avenue, Port, Thessaloniki 546 28, Greece
Location: Greece > Central Macedonia > Thessaloniki Region > Thessaloniki
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
Ranked #16 of 60 Hotels in Thessaloniki
Price Range (Based on Average Rates): $
Hotel Class:5 star — Porto Palace Hotel 5*
Number of rooms: 178
Official Description (provided by the hotel):
The biggest of the deluxe class hotels in Thessaloniki, Porto Palace Hotel & Conference Center, opened to the public in late 2005 after the attentive restoration of the historical building of 1913. It currently constitutes an excellent hospitality choice for all those characterized by a special sense of aesthetics while its industrial architecture differentiates it from any other 5 star hotel in Thessaloniki.It offers the perfect setting for high standard accommodation and lodging of most successful business and social events. Its proximity to both the city center and the industrial & commercial zones make it an ideal choice for both business travelers and leisure visitors. ... more   less 
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