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Review of The Excelsior

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The Excelsior
Ranked #1 of 58 Hotels in Thessaloniki
Certificate of Excellence
GreenLeadersSilver level
Reviewed August 30, 2012

We only stayed one night and a day, but enjoyed every minute. The staff are eager to please, with superb comfort, service and they really make you feel like a valuable guest. The hotel is located close to the city centre and in case you come with your own car they provide a place in a close-by garage. Everything extra clean and modern. They have a beautiful garden terrace on the roof, with an extended breakfast buffet with greek specialities. The food is great in the restaurant also, and everyone must try Harry's homemade lemonade (wish I could have some now!), the best ever tasted. I absolutely recommend it to anyone. We will be back!

  • Stayed: July 2012, traveled with family
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2  Thank Gabby H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christodoulias_K, Manager at The Excelsior, responded to this reviewResponded September 3, 2012

Dear Madam or Sir,

First of all we would like to thank you for choosing Thessaloniki and staying at The Excelsior.
Secondly, your comments on our staff are truly appreciated.

Taking into consideration that The Excelsior in located in the heart of Thessaloniki, our Roof Garden breakfast is a very pleasant way to start the day.
Also thank you for enjoying and recommending our homemade lemonade at The Bistro.

Looking forward welcoming you again at The Excelsior.

Best Regards,

Konstantinos Christodoulias
Guest Services Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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448 - 454 of 714 reviews

Reviewed August 21, 2012

A beautifully decorated hotel, comfortable rooms, great staff. Receptionists, housekeepers, waitresses, all do their best to meet your every need. We will go back when in Thessaloniki again. The hotel is nicely located in the center of town, near Aristotelous square and one block from the sea. Lots of restaurants and shops around the area. We ate in the hotel restaurant twice because the food was so good. We were a group of 9 friends and I must say we all left happy.

  • Stayed: August 2012, traveled with friends
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2  Thank objective12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christodoulias_K, Manager at The Excelsior, responded to this reviewResponded August 22, 2012

Dear Madam or Sir,

Thank you for choosing Thessaloniki, staying at The Excelsior and for the kind words about our staff and hotel!

You have our sincere appreciation for sharing your thoughts and comments with us.
Of course, we are very glad you found us and that we were able to meet the needs and expectations, for you and all your friends!

We look forward welcoming you again soon at The Excelsior!

Best Regards,

Konstantinos Christodoulias
Guest Services Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 20, 2012

We visit Thessaloniki at least once a year and used to always stay in another luxury hotel in the city center- until we discovered this one. In one word= Fantastic! We were upgraded to a junior suite which was stylish, minimal, greatly decorated and a small treat was expecting us when we entered. Excellent service and front desk. Rich breakfast. Nice luxury amenities. Value for money! Will certainly go back.

  • Stayed: June 2012, traveled as a couple
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1  Thank laura30_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christodoulias_K, Manager at The Excelsior, responded to this reviewResponded August 22, 2012

Dear Madam or Sir,

We would like to thank you for choosing Thessaloniki once again and staying at The Excelsior!

We are very pleased that you enjoyed your stay so much.
For all of us, it’s quite rewarding to know that we offer our hospitality in one of the most stylish establishments in town, having such dedicated staff and the cosiest – sun - filled Roof Garden for breakfast.

We look forward welcoming you soon.

With Regards,

Konstantinos Christodoulias
Guest Services Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 6, 2012

We have just returned from the Excelsior Hotel after staying 3 nights. The hotel is located in a very chic part of town, with lots of designer shops cafes and bars. It's also very close to the water edge and the promenade. The outside of the hotel is extremely well presented, and the reception staff give a wonderful first and lasting impression. The hotel is beautifully decorated, and the room went beyond our expectations of cleanliness and decor. The bed was just awesome. Past experiences, I never sleep well in a hotel on the first night, but the bed was just heaven, the linens and pillows were gorgeous. We slept like babies! Even though we were at the front of the hotel, we found it very quiet. Loved the shower and the bathroom toiletries! The efficient air conditioning was very welcome as it was around 40 degrees over the weekend. We had some issues with the iron we asked to borrow, but the staff came incredibly quickly and give the impression that nothing is too much trouble, ever. We loved breakfast on the roof terrace. Food was excellent and plentiful. Amazing omelettes made to order, and again the staff were around to make the experience as wonderful as it should be. Was also highly impressed by the business centre complete with modern furnishings, pc and printer. A nice place to do some emails or work.
This hotel is in the best location as far as we were concerned, I very highly recommend it, along with the beautiful city of Thessaloniki. An amazing city of culture, food, art, and history.
We can't wait to come back. Thank you to all the staff at the Excelsior for making our long weekend so special. We are very well travelled worldwide and it's not often you find perfection in a hotel!

  • Stayed: August 2012, traveled as a couple
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3  Thank billyboy68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christodoulias_K, Manager at The Excelsior, responded to this reviewResponded August 16, 2012

Dear Madam or Sir,

Thank you for visiting Thessaloniki and staying at The Excelsior!

We greatly appreciate your comments and of course the time spent sharing them with us.
It's a promise that we'll continue to keep up with same pace in favor of all our guests.

We do hope to see you again soon.

With Regards,

Konstantinos Christodoulias
Guest Services Manager

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Reviewed August 4, 2012

this is a jewel hotel for the town, i stayed june for three nights,during business trip. the hotel has super decoration and facilities of a five star one. i like it because is in the heart of the centre and you do not need transport to go somewhere.the reception helpful and kind. enjoy the breakfast in the perfect room on the top of the hotel.thank you for the stay.for sure i will prefer it again.

Room Tip: choose the room on the third floor at the right of elevator
  • Stayed: June 2012, traveled on business
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4  Thank Milo_Beog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christodoulias_K, Manager at The Excelsior, responded to this reviewResponded August 6, 2012

Dear Sir,

A big thank you for visiting Thessaloniki and staying at The Excelsior.
We are glad that your overall impression was a positive one.

Hoping that you will visit us again soon, we wish you a pleasant and restful summer.

With Regards,

Konstantinos Christodoulias
Guest Services Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 10, 2012

I stayed during june for 3 nights,a mini getaway weekend. The hotel is a boutique one,has objects of art and a luxury atmosphere.Of course the front desk is gentle and smiley and nothing bothers them.i read previews reviews and is hard to believe that there was a matter of unpolitness. Our room was stylish and fully equiped.We also had a coffee machine for free espresso.
the hotel is in the centre of the commercial part of the city,downtown,although we had no sleep problem.the room quiet and in right temperature. Generally i prefer downtown hotels and this one met all my expectations.
do not forget to have breakfast and enjoy the roof terrace. I chose an omelete the first day and the next one i picked the deli products.Fresh brioche,french cheese and a spanish jamon. worths it.

Room Tip: choose a room on an upper floor.
  • Stayed: June 2012, traveled as a couple
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1  Thank AristidisofAthens
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded July 16, 2012

Dear Sir,

Thank you for your positive and detailed review.
We are glad that our team here at The Excelsior made a terrific job and that you enjoyed your stay. Hoping that you will visit us again soon, we wish you a pleasant and restful summer.

With Regards,

Konstantinos Christodoulias
Guest Services Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 10, 2012 via mobile

I had two bussiness partners visiting Thessaloniki and i hosted them in Excelsior. They were delighted with the Hotel and the hospitality. I need to thank the stuff and the management of the hotel for their excellent hotel services and their 5 Star Hospitality.

  • Stayed: May 2012
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1  Thank GeorgeGem
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded July 12, 2012

Dear Sir,

All of us here would like to thank you for your positive feedback.

Promising that we'll keep up with the same pace providing personalized services, we look forward to your next visit at The Excelsior.

With Regards,

Konstantinos Christodoulias
Guest Services Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Excelsior

Address: 10 Komninon, Thessaloniki 546 24, Greece
Location: Greece > Central Macedonia > Thessaloniki Region > Thessaloniki
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Airport Transportation
Hotel Style:
#1 Green Hotel in Thessaloniki
#1 Luxury Hotel in Thessaloniki
#1 Romantic Hotel in Thessaloniki
#1 Business Hotel in Thessaloniki
#2 Family Hotel in Thessaloniki
Price Range: $159 - $268 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Excelsior 5*
Number of rooms: 34
Official Description (provided by the hotel):
The Excelsior Hotel is a luxury boutique hotel located in Thessaloniki center, next to Aristotelous square, right in the heart of this vibrant town. Situated in the historical building of the classic and glorious Excelsior Hotel ... more   less 
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Also Known As:
The Excelsior Hotel Thessaloniki

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