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“Service above expectations”
Review of The Met Hotel

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The Met Hotel
Ranked #3 of 58 Hotels in Thessaloniki
Certificate of Excellence
Reviewed May 11, 2014

We stayed here as a two night stopover on the way back from Cyprus to the UK. Unfortunately we had a bad experience with the taxi driver from the airport - we told him before we arrived at the hotel we weren't happy with the route he took but as taxi drivers all over the world will do he shrugged his shoulders & said hard look. As we got out of the taxi the doormen at the hotel picked up we were not happy and asked how much we'd paid for the transfer, they said the amount was unreasonable took the receipt & immediately phoned the taxi company - we went out for the evening & returned to a message in our room with a refund from the taxi firm. I feel many hotels would just shrug their shoulders but they went out of their way to ensure the taxi firm refunded the over payment. This is just an example of their service they were very helpful throughout our stay & I can't fault anything

  • Stayed: May 2014, traveled as a couple
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1  Thank maltontraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Haris N N, General Manager at The Met Hotel, responded to this reviewResponded June 3, 2014

Dear Sir/Madame,

Thank you for writing your comments after your stay here at The Met Hotel.

We were delighted to read that you enjoyed your time with us and will make sure to pass on your positive input to our team. I will persanally thank Babis for his effort and I am very glad for the way he reacted .
Look forward to welcoming you back on your next trip to Thessaloniki.



Kind regards,

Haris N Neofytidis
General manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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467 - 473 of 1,522 reviews

Reviewed May 11, 2014

Although it seemed at the beginning that the hotel is somewhow old fashion it turned out to be wonderful experience in terms of both the quality of accommodation and even more the service at check in, the male Staff was very friendly and hospitable always reacting to your needs and making sure he have contact with when customers when passing through reception desk. excellent experience! Highly recommendable hotel!

Room Tip: Booked direct of their webbsite
See more room tips
  • Stayed: April 2014, traveled on business
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Thank christine d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Haris N N, General Manager at The Met Hotel, responded to this reviewResponded June 3, 2014

Dear Madame,

Thank you for writing your comments after your stay here at The Met Hotel.

We were delighted to read that you enjoyed your time with us and will make sure to pass on your positive input to our team. Reviews such as yours motivate us to continue striving for only the very best service.

Look forward to welcoming you back on your next trip to Thessaloniki.



Kind regards,

Haris N Neofytidis
General manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 11, 2014

one of the most welll-known hotels in Thessaloniki.not far from the city centre,in an area that is developing year by year this new hotel is the perfect place to stay when you visit Thessaloniki! do not worry if you don't have a car,there is a bus station just opposite as well as a famous store to shop everything you need! the service is quick and very friendly,the rooms are comfortable and nicely decorated and a lot of famous greek stars visit it very often! the hotel offers the best to its clientele and you will be satisfied for sure!

  • Stayed: March 2014, traveled with friends
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Thank Roula H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Haris N N, General Manager at The Met Hotel, responded to this reviewResponded June 3, 2014

Dear Roula,

Thank you for staying with us , during your visit to Thessaloniki and for writing your comments afterwords

We were delighted to read that you enjoyed your time with us and will make sure to pass on your positive input to our team.
Look forward to welcoming you back on your next trip to Thessaloniki.



Kind regards,

Haris N Neofytidis
General manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 11, 2014

When first arriving the the Hotel appeared to be in a rather out of the way location. Any fears that we had on this score were soon allayed by the fact that the Hotel was welcoming and had a regular bus service to the centre of Thessaloniki. The Hotel's ambience appealed to both our taste and the facilities were fantastic. It was real value for money. There was also a car hire facility in the Hotel staffed by a very helpful agent of Sixt car rental, who appeared to be able to arrange an economic package at very short notice. We used the restaurant, the Spa and the rooftop pool and bar and they all met or exceeded our expectation. However, it was the friendly welcoming staff that really made the stay enjoyable. The Hotel is scrupulously clean and we'll maintained and the complimentary wifi worked perfectly. I have no hesitation in recommending The Met and believe that it is a value for money facility.

Room Tip: The higher rooms are quiet.
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  • Stayed: May 2014, traveled as a couple
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1  Thank George S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Haris N N, General Manager at The Met Hotel, responded to this reviewResponded June 3, 2014

Dear Sir/Madame,

Thank you for writing your comments after your stay here at The Met Hotel.

We are really glad to read that you enjoyed your time with us and that The Met , met your expactations .

Look forward to welcoming you back on your next trip to Thessaloniki.



Kind regards,

Haris N Neofytidis
General manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 8, 2014

This hotel is really amazing! Great hospitality, great food, very kind persons who work there...rooms are amazing! Beds are so comfortable and cozy...hotel has shuttle service that brings you in center in a couple of minutes.. you can use Jacuzzi and indoor pool as well as pool at the top of the roof....I will definitely recommend this wonderful hotel to everyone who plans to go to Thessaloniki! At the end...all compliments to Mr. Haris, general manager who makes you feel at home!!!! I can t wait to come back there again!!!!

  • Stayed: May 2014, traveled as a couple
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Thank Nada A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Haris N N, General Manager at The Met Hotel, responded to this reviewResponded June 3, 2014

Dear Nada ,

Thank you for writing your comments after your stay here at The Met Hotel.

We were delighted to read that you enjoyed your time with us and will make sure to pass on your positive input to our team.

Look forward to welcoming you back on your next trip to Thessaloniki.



Kind regards,

Haris N Neofytidis
General manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 8, 2014

I stayed here over Easter with my partner and teenage sons. It really was the perfect break - the hotel was excellent quality in every aspect - cool design, comfortable beds, beautiful bed linen, tasty breakfast, extensive evening menu, helpful but not intrusive staff. And a very reasonable price too. There have been many other comments here about the facilities, minibus etc which I can only echo. We will be back!

  • Stayed: April 2014, traveled with family
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Thank christine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Haris N N, General Manager at The Met Hotel, responded to this reviewResponded June 3, 2014

Dear Madame,

Thank you for writing your comments after your stay here at The Met Hotel.

We were delighted to read that you enjoyed your time with us and will make sure to pass on your positive input to our team. Reviews such as yours motivate us to continue striving for only the very best service.

Look forward to welcoming you back on your next trip to Thessaloniki.



Kind regards,

Haris N Neofytidis
General manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 7, 2014

Although it seemed at the beginning that the location is somewhat remote it turned out to be wonderful experience in terms of both the quality of accommodation and even more so - service.

Everyone all the way though check in, pool/bar, bar in the lounge, breakfast and check out was very friendly and hospitable always reacting to your needs.

When our flight was postponed until the next day - the GM himself turned what seemed at the beginning frustration situation into most pleasurable night.

Staff and their kindness is the greatest asset of the hotel! (in addition to design, modern accommodation)

The swimming pool at the rooftop is unmissable experience! Highly recommendable hotel!

Room Tip: We stayed in twin room, in which bathroom was only separated with glass wall that would not be fully...
See more room tips
  • Stayed: May 2014, traveled with friends
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    • Cleanliness
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Thank Wojciechog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Haris N N, General Manager at The Met Hotel, responded to this reviewResponded June 3, 2014

Dear Sir,

Thank you for writing your comments after your stay here at The Met Hotel.

We were delighted to read that you enjoyed your time with us and will make sure to pass on your positive input to our team. Reviews such as yours motivate us to continue striving for only the very best service. I am really glad you made it back home safe

Look forward to welcoming you back on your next trip to Thessaloniki.



Kind regards,

Haris N Neofytidis
General manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Met Hotel

Address: 48 26th October Street, Thessaloniki 546 27, Greece
Phone Number:
Location: Greece > Central Macedonia > Thessaloniki Region > Thessaloniki
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 58 Hotels in Thessaloniki
Price Range: $130 - $241 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Met Hotel 5*
Number of rooms: 212
Official Description (provided by the hotel):
THE MET HOTEL, a newly built, exquisite combination of unique location, modern architecture, high-end luxury, launches an avant-garde hospitality concept in the city of Thessaloniki. Experience deluxe hospitality in the city of Thessaloniki with our 212 stylish rooms and suites. Thirteen meeting rooms provide ample conference space in an ideal Thessaloniki location. ... more   less 
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