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“Nice hotel but very unfriendly”
Review of Lucy Hotel

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Lucy Hotel
Ranked #1 of 15 Hotels in Kavala
Certificate of Excellence
Reviewed August 29, 2012

We stayed two nights. When checking in the receptionist ignored us for some time before checking us in. Only when she saw we were in an executive room did her attitude change. All the staff were very off-hand, or just rude. The evening buffet was very poor. Again the staff ignored us, but the food was limited and the chicken was pink! More like a free for all at but links than a five star hotel. We went to the bar at 9:30 pm and there was no one at all in there.
On the positives the room was fantastic (although the table had not been cleaned). The views from the executive room are lovely The pool area is very nice and general decor is good. I won't be coming back.

Stayed: August 2012, traveled with family
1  Thank RunningBazza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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146 - 152 of 383 reviews

Reviewed August 23, 2012

We stayed in Lucy Hotel for ten days. It is a beautifully renovated hotel on a very special spot, overlooking the sea. There is a very nice and clean beach right in front of the hotel. It is quite close to walk to the picturesque Kavala Old town. Our room was spacious, clean, the bathroom was spotless and the sea view excellent. The staff was very friendly and helpful. The breakfast was good and the price excellent value for money. We would definitely stay there again.

  • Stayed: August 2012, traveled as a couple
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Thank andronikkie189400
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 22, 2012

I was on the weekend in this nice 5 stars hotel.
Really its fantastic place.The rooms are clean the staff is helpfull the food is quite nice the waterfront rooms wiev are very nice the beach is excellent.Too many sunbeds on the beach and the pool.
The furniture is excellent , the bathroom is extra. We get a superior room with terrace ,the twin bed was very comfortable
The hotel is waterfront and just on the right there is a big market that you can buy everything.
For going to the center you can take the number 8 bus and after 5 minutes you are in the center of kavala.
If you are on the beach or the pool the hotel is giving towels:
If you are hungry there are too many restaurants where you can eat seafood on the beach and drink the uozo raki or beer or wine The prices are couple 40 €.
I would definately recommend the hotel and will go back.

Room Tip: Ask for waterfront room if you are lucky number 518
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  • Stayed: August 2012, traveled with family
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1  Thank erolbenezra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 12, 2012

Generally, Lucy Hotel is a good place for a short vacation. We were given a very small room without a balcony and it was a city view room - the worst combination, so the first day I was ready to leave the hotel. Total disappointment. The walk round the hotel made me sorry I had travelled for hours to get there - dry grass, rocks - awful surroundings! The beach is not good also - hotel area is too small, there are not enough umbrellas, and the beds and umbrellas are being locked, so you have to look for the "beach boy" to unlock one for you, if there are vacant umbrellas, of course. As for the sea water - it is very, very, very dirty! Another minus - the staff at the reception is not very friendly. What I liked in Lucy: 1. Rooms are cleaned and the towels changed EVERY SINGLE DAY. (But there is no place for the wet towels and clothes.) 2. Air conditioning is perfect. 3.What I liked the most is ANATOLI restaurant - always perfectly clean and shining white! Food is also perfect - breakfast was so varied, the dinner - slightly monotonous, but both - always very, very delicious. The staff in the restaurant is also good and smiling. Excellent service. 4. The double bed is the most comfortable I have ever slept in!! At the end - despite the negatives, I think I would stay at LUCY again.

Room Tip: Choose a room with a balcony!!
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  • Stayed: July 2012, traveled as a couple
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1  Thank Teodora_2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 6, 2012

The Lucy Hotel in Kavala looks really beautiful from the pictures that are posted on their website and it is; the pool is lovely, the lobby has a nice high ceiling and the dining rooms have a great view. However, the staff at the hotel leave a lot to be desired. They speak very little English and the English they do speak is very blunt, unfriendly and they are not helpful at all. For example we asked where the bus stop we needed was, we were told that it was across the street from the super market and the bus we needed would be green. Green?? Really?? The bus stop turned out to be 4 blocks from where they said and the bus was not green. Thank goodness there was someone else waiting for the same bus. This type of answer was very typical of the staff at the front desk when asked almost any question. The staff at the pool screwed up our order nearly every time and frequently put the wrong food on the wrong bill. When one of the members of our party tried to sent a salad back because it was unsatisfactory and ordered a substitute salad, she was billed for both because they "can't remove items from a bill." The staff at the pool were also very rude and confrontational, and it took 30 - 45 minutes to get our food each time we ordered. We stayed at the hotel for 11 nights and they did not clean the shower or the vacuum the carpet the entire we were there - this was obvious from the sand in the shower day after day from the beach and the nail clippings in the carpet. The breakfast buffet got incredibly boring and the dinner buffet was extremely overpriced at 17 euros/person. The regular food you could order was tasty though. We paid less than that to eat at much better restaurants in town. The hotel is not close to downtown, where nearly EVERYTHING was, so we had to take at least 2 taxis per day.

The beds were comfortable and the 2 shower head system was handy when trying to get rid of sand in certain places. The pool was by far the best part of the hotel - it was very nice, big and clean.

In the time we were there, we did figure out a few things, such as to get the information we needed, we had to ask a totally unrelated question and to only order food from one the restaurants in order to get speedy and efficient service.

Overall, I would NOT go back to this hotel if you don't speak Greek and care about service.

  • Stayed: August 2012, traveled with family
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3  Thank Daniela M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 1, 2012

If you are expecting 5 star you will be dissapointed. Very modern and clean but not too special. The beach is rocky and the water is a little dirty for a greek beach. There is nothing wrong with the hotel its just not worth the 140 euro per night price.

  • Stayed: July 2012, traveled as a couple
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Thank jessica255
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 15, 2012

Slightly off city center (in a small city that doesn't mean much), the hotel offers newly furbished, spacious rooms, nice view, friendly staff at front desk -service at breakfast wasn't that gorgeous- and parking facility. Price is very reasonable.

  • Stayed: June 2012, traveled with family
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2  Thank osman k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Lucy Hotel

Address: Kalamitsa Beach, Kavala 654 04, Greece
Location: Greece > East Macedonia and Thrace > Kavala Region > Kavala
Amenities:
Bar / Lounge Beach Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 15 Hotels in Kavala
Price Range: $82 - $184 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Lucy Hotel 5*
Number of rooms: 149
Official Description (provided by the hotel):
Uniquely located at the western end of the city of Kavala at the tip of cape Kalamitsa, our hotel offers a combination of spectacular sea views of the Aegean, elegantly decorated rooms and suites, a variety of dining facilities, superb meeting and event planning capabilities, an outdoor swimming pool, a blue flag sandy beach - a combination of a resort hotel within the city's reach. ... more   less 
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