Stayed 24th July -27th. Lovelly place great location, but needs some lessons in customer service. Had the Marina room. which is the only standard double with a view over the New Fort. Room was very nice high up and windows on two sides so the breeze came through nicely. bathroom good standard and clean, again with a julien balcony.
For a 4 star place they need to up the staffing levels. After 4pm ish there is only one member of staff there who cannot speak any other European language, (ps and couldn't find the hotel on a map when asked....not a good sign). The staff were pleasant enough but just didn't appreciate the level of service they should be giving for the price they are charging. An early breakfast (7:30) was difficult to organise so to was help renting a moped. If you call ask to speak to Maria, she can speak good english and is the most helpful. The place is lovelly just let down by the service side. It could be great. If your happy to just have nice accomadation then it's for you, and I'm sure the building and rooms are the best in town.
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